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Risk Control Field Director

Employer
Travelers Insurance
Location
Alpharetta, Georgia
Salary
Not Specified
Closing date
Jul 7, 2019

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Job Details

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Reports to 2VP, Risk Control Under broad oversight, attracts, recruits, coaches, trains, develops and retains top Risk Control talent. Manages work assignments for staff in assigned territory, completes performance reviews with input from 2VP, guides staff on skill development, and acts as Risk Control liaison to local business partners. Manages relationships with business partners, including, underwriting, claim and other risk control disciplines. Supports the acquisition, retention and profitability of our business through engagement with agents/brokers and customers. Implements strategies aligned with business unit objectives to grow a profitable book of business. Monitors expenses and provides input on compensation, bonuses, and budgetary matters. This job is a Manager: Responsible for setting work objectives and goals for employees and managing their performance. Typically involved in compensation decisions. Employees have a formal reporting relationship to this job. This job works under Broad Oversight: Receives guidance in terms of broad goals and overall objectives and establishes the methods to attain them. Generally the incumbent is in charge of an area of work and typically formulates policy for this area, but may have final authority for approving policy.

Marketing Description
Travelers is looking for an strategic and creative leader to fill the role of Risk Control Field Director in our Alpharetta, GA office. This position is responsible for managing our Middle Market Field Risk Control operations in Georgia, Florida, Alabama, and Mississippi. The Field Director will lead our field staff and support our underwriting business partners, ensuring that we provide sound risk assessment and quality consultative service to Middle Market customers across the Southern Region. This position will lead up to 10 direct reports. Our Alpharetta office is a large hub operation for the Southeast, and an exciting and growing location in which to work. The ideal candidate will have demonstrated Risk Control and Leadership experience and expertise.


Primary Job Duties & Responsibilities
Manages Risk Control staff in territory ensuring the appropriate technical resource is assigned and efficiently deployed. Completes ongoing performance feedback and gives honest, constructive and timely feedback to staff. Produces all interim and year-end formal reviews. Works with staff to develop and monitor individual development plans Manages quality through co-surveys and survey/file reviews with staff as required by our formal Quality Assurance (QA) process. Maintain timely, frequent and relevant communications with direct manager (2VP) and business partner leadership. Effectively manages local strategies and objectives to maintain optimal relationships with brokers and agencies. Coordinates training for local staff in conjunction with regional initiatives, business partner plans, emerging issues and market changes Attends and participates as appropriate in regional and local office business meetings Collaborates with business partners to ensure Risk Control products and resources are leveraged. May conduct risk control assessments or marketing presentations at client locations as needed in support of our business. Maintain current knowledge of regulatory environment and emerging safety issues Perform other duties as assigned.

Minimum Qualifications
Undergraduate degree preferably in the areas of science, occupational safety and health, engineering or risk management required and 8+ years Risk Control or related experience required OR 12+ years Risk Control or related experience required. Valid Driver's License required. Proven ability to strategically plan while maximizing performance in the short term required. Risk Control experience within the P&C industry required. Demonstrated technical aptitude required. Superior Communication skills required. Ability to establish credibility quickly required.

Education, Work Experience & Knowledge
Graduate degree in a related field preferred 3+ years management experience preferred

Job Specific & Technical Skills & Competencies
Demonstrated successful management experience leading both on site and remote employees Experience in leading large, diverse groups including leading other leaders

Environmental/Work Schedules/Other
Environmental Exposure to Excess Noise (Occasionally) Exposure to Variable Weather Conditions (Frequently) Operate or work around moving machinery (Frequently) Other Travel (Frequently)

Physical Requirements
Sitting (Can stand at will) (Frequently) Standing (Frequently) Climbing unprotected heights (ladder, rooftop, stairs, loading dock) (Frequently) Driving (Frequently) Walking on surfaces that are uneven, wet, icy, and somewhat unstable. Walking on surfaces that are uneven, wet, icy, and somewhat unstable.

Licensing or Certificates
Recognized related professional designations (such as ASP, CSP, ARM, etc.)

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
To apply for this position please CLICK HERE

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WHO WE ARE

Imagine a Career With Purpose.

For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.


LIFE AT TRAVELERS

Imagine Playing a Role in Something Bigger.

A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.


JOIN OUR TALENT COMMUNITY
As a part of our Talent Community, you will receive customized job alerts, be the first to know about opportunities to work at Travelers, and stay connected with our recruiters!

 

 

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