This position will investigate equipment breakdown and commercial crime property claims (specifically theft of money), Employee Dishonesty, and computer fraud claims. Position requirements include: evaluation of damages, determination of coverage, setting accurate loss cost estimates, managing consultants, and achieving a prompt, fair and equitable settlement according to fair claims handling requirements. Will apply current fidelity standards while negotiating settlement of claims with varying complexity and perils. At times, may be asked to handle heavy equipment claims as well.

Responsibilities:

• Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss losses. Reviews and utilizes financial statements to adjust complex business interruption losses.
• Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure.
• Engages and manages consultants as required to assist in determining facts, causation, damages and exposure; monitors the costs to ensure they are reasonable and necessary.
• Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes.
• Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim.
• Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate.
• Meet time requirements of the policy and fair claims handling practices.
• Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability.
• Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made.
• May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel.
• Provide guidance to inexperienced team members and may act as a mentor to other entry level adjusters.
• Will be called upon for catastrophe duty.

Qualifications:

• Knowledge of commercial property claims, specifically equipment breakdown, theft of money, Employee Dishonesty and computer fraud claims; as well as legal/regulatory environments and financial concepts
• Analytical/problem solving, accounting knowledge, attention to detail, strong communication skills, organizing & planning work as normally acquired through a bachelor's degree or equivalent
• Interpersonal skills (diplomacy, tact, listening, etc) and customer service orientation
• Focus on customers; decision making; results oriented; spoken communication; and adaptability; an ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints).
• Ability to train and mentor less experienced team members, write business correspondence, produce accurate work, manage projects and vendors; and use core applications/spreadsheets; as normally acquired through a bachelor's degree or equivalent.
• Prefer designations such as AIC, SCLA, CPCU, etc., and at least 2-3 year of progressively responsible experience. Ability and willingness to travel to the site of catastrophe for assignments that may last several weeks.

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.