Liberty Mutual Insurance is seeking two enthusiastic individuals with a background in Administrative work to support our Litigation Legal Group.

Responsibilities:

Role 1:

In this Administrative Support role you will:

• Support the Litigation and Coverage Group with various case opening and processing functions.
• Provide support to the Home Office Service of Process team.
• Draft a high volume of Litigation Holds for paralegals review. Release Litigation Hold upon closure of case and remove custodians from Litigation Holds, as requested by paralegal.
• Audit published Litigation Holds on a routine basis, to ensure acknowledgement by custodians.
• Process other insurance transactions, in order to provide customer service and support to group members.
• Use company software applications and a large number of Litigation related systems to the fullest degree.
• Utilize Microsoft Office for tracking case related data.
• Assist with preparing files to send to Outside Counsel and uploading files to SharePoint sites.
• Establish, maintain, and when necessary, organize files. Print, sort and scan standard case related documents.
• Perform other related support duties as requested, such as answering phones, processing mail, assisting customers, scanning, photocopying, invoice processing and special projects, as assigned.

Role 2:

In this Administrative Support role you will:

• Primarily provide support to the Home Office Service of Process team, identifying the proper location/department for incoming service documents.
• Manage Complex Subpoena Mailbox assignments and tracking. Follows up on inquiries and acts as a liaison between paralegal team and departmental agencies, courts, and other legal entities.
• Support the Litigation and Coverage Group with various file openings and other processing functions.
• Work with Claims partners to process mail and various communications as requested by paralegal team.
• Use company software applications and a large number claims and underwriting system related systems to the fullest degree.
• Utilize SharePoint and Excel for tracking case related data.
• Establish, maintain, and when necessary, organize files. Print, sort and scan standard case related documents.
• Perform other related support duties as requested, such as answering phones, processing mail, assisting customers, scanning, photocopying, invoice processing and special projects, as assigned.

Qualifications:

• Dependability, attention to detail, and ability to follow/interpret procedures.
• Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, PowerPoint, etc.)
• Effective organizational, interpersonal, and communication skills required to help resolve routine problems, answer general questions, and know when to escalate more complex issues.
• Knowledge of standard office equipment and word processing.
• Strong technical skills
• High school diploma (or equivalent) and 1-2 years of customer service and/or administrative experience preferred.

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.