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Business Automation System Administrator

Employer
Ryan Specialty Group
Location
Scottsdale, Arizona
Salary
Not Specified
Closing date
May 31, 2019

View more

Category
Administration / Clerical, IT
Job Type
Not Specified
Career Level
Not Specified

Job Details

RT Specialty, a division of Ryan Specialty Group is looking for a Business Automation System Administrator to join our team. We are a fast paced, energetic and rapidly growing organization that offers a great opportunity for someone interested in further developing their career. This position can be located remotely.

Position Summary:

The Business Automation System Administrator within RT IT will play a critical role in supporting, documenting and implementing a wide variety of business process improvements focused on the RT Target Operating Model and the associated front-end line of business applications. The BASA will collaborate primarily with RT IT Support teams, Business Analysts, Development teams, and business end-users to ensure effective and timely application support, troubleshooting, design, enhancements and automations.

Essential Functions:

  • Front-end application system administration, configuration, and troubleshooting.
  • Partner with Business Analysts to help document and scope automation projects and enhance functionality.
  • Provide technical BA documentation related to system interfaces and other third-party integrations.
  • Work closely with business end-users to understand errors or bugs and to create opportunities for increased process efficiency.
  • Act as a Subject Matter Expert to disseminate knowledge to Tier 1 support and training resources along with other Tier 2 / Tier 3 business application administrators.
  • Interact with RT carriers related to housed rate and form implementation and troubleshooting throughout design, development, implementation, and production support.
  • Create documentation around the line of business application architecture and components.
  • Work with Infrastructure and Development teams to ensure continual growth and support of development environment, continually monitoring and managing performance and scalability.
  • Continually seek for solutions to increase operational efficiency, reduce keystrokes, and enhance data collection.
  • Other relevant duties as assigned.

Education/Experience/Skills:

  • 5+ years, preferably in E&S insurance, line of business system administration or support.
  • Strong command of experience with extracting and manipulating business data.
  • 5+ years database administration experience, preferably with Mongo DB.
  • Ability to manage workload with minimal supervision.
  • 3+ years experience managing or accessing carrier rate and form environments.
  • 3+ years experience working with or around Agile software development teams (SCRUM), preferably involving the MEAN tech stack.
  • Critical attention to details and excellent documentation and organizational skills
  • Proven track record of being a team player.

Disclaimer

Ryan Specialty Group is an Equal Opportunity Employer

Company

RSG was founded in 2010 by industry veteran Patrick G. Ryan. Pat Ryan saw a need in the marketplace for a specialty organization dedicated exclusively to creating sophisticated insurance and risk management solutions for risks that demand innovation, proven leadership, outstanding industry experience and quality services.

Our independent and entrepreneurial approach to specialty risks has allowed us to provide measurable value to our clients – agents, brokers, insurers and their clients. We execute this approach by partnering with management teams that have significant expertise and extensive relationships in the industry.

Managing General Underwriters and Agencies

There are numerous industries in today's marketplace that are underserved. These industries demand a high-level of expertise, creativity and flexibility. RSG Underwriting Managers (RSG UM) provides specialty insurance and risk management solutions through a select group of managing general underwriters. Each entity offers specialty risk solutions in a specific market niche.

What separates RSG UM from others in the marketplace is our high-level of creativity and industry experience combined with a unique distribution platform. RSG UM offers numerous touch points in the marketplace with agents, brokers, insurers and clients. These touch points provide immediate market input and feedback, enabling our various entities to respond quickly and efficiently to evolving market needs.

Wholesale Brokerage

R-T Specialty, LLC (RT) is an independent wholesale broker with a focus on tough, hard-to-place property, casualty, transportation, professional liability and workers' compensation risks.

Led by established and well known surplus lines brokers, RT brokers have some of the most successful track records in the industry. No matter how difficult the risk, you can count on RT to develop or create a solution that meets the needs of your clients.

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