Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
The main purpose of this job family is to virtually market Business Insurance products and underwrite commercial risk (i.e., selection/rejection of new and renewal business); administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations; analyze quality and quantity of risks underwritten and review agency books of business as well as profit/growth results and trends to recommend and implement action plans. Jointly responsible with field Account Executives for profitability, growth and retention of aligned book of business within a territory/region that is consistent with overall business line objectives. Under general supervision, has joint responsibility with the field AE partner for the profitability, growth and retention of aligned book of business within a territory that is consistent with overall business line objectives. Marketing and underwriting responsibilities typically include: Underwriting business on lower touch, eligible accounts with moderate complexity. As a representative of the company, virtually markets to and develops relationships with agents and brokers. Works with field AEs as appropriate to support market penetration objectives and seeks out cross-sell opportunities. Works in small teams to manage aligned territory. May occasionally seek assistance from a senior level Account Executive or manager on more challenging accounts. Takes a portfolio view of their book of business to manage profitability. This job does not manage others This job works under General Supervision: Incumbent independently performs a variety of duties, including potentially complex duties within established policy guidelines; responsible for a defined set of assignments (e.g. assigned customers, claims or other specified set of responsibilities); is expected to set priorities and meet specific goals and objectives of the function or unit. (Typically pertains to advanced/operational, senior professional, unit supervisor)
Primary Job Duties & Responsibilities
Underwriting and Pricing: Underwrites primarily moderately complex accounts and risks and considers different approaches toward risks to maximize profitability (e.g., pricing, retention, endorsements, limits, indemnity, security). Uses good judgment in making decisions within own underwriting authority and makes recommendations on other accounts to meet business objectives. Is comfortable doing this in a fast paced environment. Initiates collaborative discussions. Desk Management: Efficiently manages the life cycle of aligned book in accordance with established workflow guidelines. Distribution and Agency Management: Effectively manages assigned agents/brokers by developing and maintaining relationships to write and retain accounts consistent with business unit appetite. Virtually builds and maintains customer satisfaction with cohesive communications, products and services that are consistent with the Business Center quality and productivity goals. Sales: Uses consultative marketing/ sales skills and successfully employs a consultative selling approach to virtually market products to agents and brokers. In partnership with the field, executes sales strategies to achieve targeted growth strategies. Negotiation: Negotiates skillfully in difficult situations. Executes Strategy and Drives Results: Develops and executes on a plan to meet business objectives. Anticipates and identifies moderately complex underwriting/marketing problems, thoroughly analyzes available information and makes timely practical decisions. Business Planning and Collaboration: Fosters collaboration within the business center and across the enterprise. Seeks enterprise-wide solutions to business problems. Assists less experienced employees when appropriate. Leading Others: In addition to leading self, may coach less experienced staff members. May participate in the training of less experienced Account Executives. Perform other duties as assigned.
2 years of Account Executive/underwriting experience required. Relevant agent/broker experience may be appropriate.
Education, Work Experience & Knowledge
Bachelor degree preferred. Typically has 3-5 years of relevant Account Executive experience. Previous multi-line underwriting preferred. Industry/Business Knowledge: Understands the local insurance marketplace, industry business operations, critical issues and financial drivers that affect the region and local office. Continuously seeks out market insight and uses acquired knowledge to assist less experienced employees. Product Knowledge: Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities. Uses acquired skills and knowledge to assist less experienced employees.
Job Specific & Technical Skills & Competencies
Business Perspective: Uses knowledge of internal and external factors impacting the property & casualty industry to make decisions. Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Understands and uses financial information, tools and expense management principles to accomplish day-to-day work and maximize profitability. Relationship Management: Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
Weekend work hours (Occasionally)
Operates standard office equipment (Continuously) Sitting (Can stand at will) (Frequently) Standing (Occasionally) Use of Keyboards, Sporadic 10-Key (Frequently)
Licensing or Certificates
CPCU designation preferred.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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