At York, we believe that an experience marked by expertise, consistency and compassion sets us apart. And we celebrate the diverse backgrounds and unique perspectives that allow us to stand apart from our competitors. Thats why we are committed to recruiting, developing and retaining people who represent our values and who believe in our mission.

Job Description

Investigates in consultation with his or her manager claims of lesser value or complexity than those handled by Claims Examiners to make a recommendation concerning an injured workers entitlement to Workers Compensation benefits; Administers indemnity and medical benefits for valid Workers Compensation claims; manages a caseload of claims from inception to closing or settlement; Completes formal training program for consideration of advancement to Claims Examiner position. In performing these functions, the Claims Examiner Associate works to gain the training and experience to potentially function as an Examiner, Workers Compensation Claims.

Essential Duties and Responsibilities
All duties and responsibilities are essential job functions and are subject to possible modifications to reasonably accommodate individuals with disabilities.
Participates in ongoing training sessions, both formal and informal, to include York requirements and state-specific statutory requirements
Completes 3-point contact on new claims within 24 hours in order to obtain information necessary to make a compensability recommendation on the claim
Investigates claims in consultation with manager; conducts witness interviews
Works under the managers specific supervision to establishes appropriate reserve levels based on financial exposure and updates reserves upon receipt of new information
Obtains manager approval for settlement and lien resolution
Prepares claim status reports with significant input from manager
Identifies potential fraud and obtains manager direction for addressing
Provides support for litigation matters at direction of manager and/or defense attorney
Authorizes medical treatment in consultation with manager
Identifies subrogation potential and pursues reimbursement
Calculates PD Ratings per AMA Guides
Directs assistant to properly pay indemnity benefits and awards. Issues state-mandated benefit notices within the required timeframes
Annotates, categorizes and addresses incoming mail on a daily basis
Responds to questions and requests from the client
Ensures claim files are properly documented
Maintains professional client relationships and provides superior customer service
Successfully completes all State mandated continuing education hours and obtains the necessary license or certification in accordance with State regulations.
Evening or weekend courses/seminars may be required in order to meet certification/licensing requirements.

BS/BA or Equivalent Work Experience

0 to 2 years as a workers compensation claims adjuster