At York, we believe that an experience marked by expertise, consistency and compassion sets us apart. And we celebrate the diverse backgrounds and unique perspectives that allow us to stand apart from our competitors. Thats why we are committed to recruiting, developing and retaining people who represent our values and who believe in our mission.

Job Description

He or she provides administrative and clerical support to operations, administrative and corporate staff. Assist multiple units/departments with overall clerical support. The duties may also include assignment of specific tasks when necessary. Occasional coverage of other clerical desks and support functions may, at times be required; May also manage the mail and other incoming documentation that comes to the business offices.ESSENTIAL JOB RESPONSIBILITIES:

• Book Keeping
• Open claims
• Phone coverage
• Data Entry
• Filing
• Photocopying
• Maintain confidentiality of all corporate, personnel and research matters.

• Perform other duties as assigned

JOB SPECIFIC RESPONSIBILITIES:

• Management of mail and faxes (sort, deliver, pick-up, mail - Must be able to lift 30-35 lbs. boxes regularly)

• Package delivery and storage for business office; Open/Prep/Index mail
• Prepare items to be shipped/sent
• Operate mail meter machinery to complete daily outgoing mail load

SUPERVISORY RESPONSIBILITIES:SUPERVISION RECEIVED:

• This position reports to a Supervisor/Manager and/or members of the Senior Staff

SUPERVISION EXERCISED:

• N/A

QUALIFICATIONS:EDUCATION:

• High School diploma required; BA/BS preferred

EXPERIENCE:

• 3 to 4 years of equivalent experience

SKILLS/ABILITIES:

• Excellent organizational skills
• Ability to work independently
• Ability to multi-task
• Excellent written and oral communication skills
• Attentive to details
• Accurate
• Dependabilitythe individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Planning/organizingthe individual prioritizes and plans work activities and uses time efficiently.
• Quality controlthe individual demonstrates accuracy, thoroughness, and monitors own work to ensure quality.

KNOWLEDGE:

• Microsoft Office Suite of applications

• Excellent computer skills
• Basic understanding of different claims related documentation

An Operation Service Center Specialist Customer Support II manages the mail and other incoming documentation that comes to the business offices. He or she provides administrative and clerical support to operations, administrative and corporate staff.
Open/Prep/Index mail
Scan Mail
Sort and deliver mail
Prepare mail to be shipped/sent
Operate computerized equipment related to scanning and creating labels and postage
Index/Annotate/Deliver incoming electronic documentation received by fax or email to appropriate claim files