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Emergency Roadside Service Tech

Employer
AAA
Location
Columbiana, Ohio
Salary
Not Specified
Closing date
May 24, 2019

View more

Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

ON CALL EMERGENCY ROADSIDE DRIVER 
AAA East Central is looking for an On-Call employee in our Fleet department as an ERS Service Provider at the AAA Columbiana location. Our drivers provide prompt, courteous roadside assistance to AAA members and clients in a safe and professional manner. Compensation is $12.75 per call as well as $10 per battery sale.
Responsibilities:
  • Safely operates a service vehicle such as a tow truck, wrecker, flat bed or battery service truck in accordance with established standards and procedures
  • Responds within a given estimated time of arrival and ensures complete resolution to member issues
  • Ensures member safety and vehicle security; educates members on possible issues
  • Takes the necessary action to place the vehicle back into operation. Services may include: battery boost, jump starts, flat tire replacement, fuel delivery, lock out service, winching, towing and/or minor mechanical adjustments
  • Provides battery testing, delivery and installation to AAA members in a competent, professional manner
  • Tows disabled vehicles to repair facilities or other member-requested destinations
  • Maintains vehicle records and repair records
  • Monitors equipment condition and battery inventory 
  • Completes reports, records and other paperwork as required

Qualifications

  • High school diploma or equivalent
  • Experience and/or training in automotive repair and towing equipment
  • Excellent customer service abilities with outstanding interpersonal skills
  • Excellent written and verbal communication skills
  • Must possess valid State vehicle driver's license (with towing endorsement, if required by state)
  • Weekend availability required
  • Successful completion of a DOT physical, background check and drug test. 

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.


AAA is an Equal Opportunity Employer

To apply for this position please CLICK HERE

Company

AAA Jobs

 

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services.

Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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