Berkshire Hathaway GUARD Insurance Companies, an A+ rated company, is rapidly expanding our footprint throughout the US. We are currently searching for Insurance & Support Services Manager who is interested in working in a dynamic, fast-paced environment. If you are focused on technology, are attentive to detail, and provide solid customer service, then our team might be right for you!

Insurance & Support Services Manager is responsible for ensuring the efficient operation of the company's Insurance Processing units and Support Services staff. The individual is required to maintain quality of service throughout all of the functional units under their direction. The individual is responsible for developing, monitoring and ensuring the accuracy of all of their business units policies and procedures. The individual is also responsible for ensuring that all employees under their control adhere to both the departmental policies and procedures, as well as, the companys policies and procedures. The individual is responsible for training and developing staff skills, dealing with emerging personnel issues, and resolving operational problems through communication with other supervisors and or managers and departmental leaders.

Personnel

-- Reviews employee job performances as required, keeps unit informed of procedural changes, and insures cross training within each area of responsibility.

-- Makes provisions for the proper orientation and training of new employees assigned to the unit.

-- Organizes, schedules, and distributes work among assigned employees.

-- Keeps employees informed of pertinent policies and procedures affecting the unit and/or their jobs; creates an atmosphere in which communication from employees is encouraged.

-- Administers policies and procedures as established by company policy.

1. Insurance Services

Policy Services

-- Oversees to policy processing function to include adding and rating, endorsements, policy issuance, cancellations, MVR processing, etc.

-- Insures state specific guidelines are met with regard to policy forms, endorsements, etc.

Claims Services

-- Manages the manual claims payment function to insure payments are made accurately and timely.

--Manages Claims Intake processes.

--Responds to EDI exceptions from various TPA services.

Accounting Services

-- Manages the daily deposit and scanning of eligible checks to Wells Fargo.

-- Manages Provider Entry System.

-- Ensures the accurate entry of Direct Draft applications.

Support Services

System Services

-- Maintains oversight of the Output Management Center (OMC) function to include all printing operations.

-- Responsible for oversight of numerous File Transfer operations to various states websites.

Mail Room Services

-- Ensures that the incoming/outgoing and inter-office mail is quickly and accurately distributed.

-- Maintains the integrity and efficiency of mail archives.

-- Coordinates storage of files at offsite locations.

Campus Services

-- Supervises reception area, meeting setup, Ticket system.

Imaging Services

-- Oversees the the imaging system and document routing operations.

1. Miscellaneous

-- Investigates and implements new processes and procedures to assist the department in running more efficiently and effectively.

-- Oversees the scheduling, planning, and staffing (in addition to purchasing, preparing, and arranging food) of Conference Center events.

-- Attempts to reduce wasted effort and eliminate unnecessary work.

A bachelors degree or relevant management experience are required Knowledge of insurance is preferred.

About Us:

At Berkshire Hathaway GUARD Insurance Companies, we take great pride in bringing out the best in our employees guiding them along a career track of professional development and success!

Backed by our ultimate parent, Berkshire Hathaway Inc, we are aggressively expanding and enhancing our commercial lines products offerings with the goal of being the premier name for business insurance which creates opportunities for our staff!

Some Highlights of our Benefits are:

• Excellent working hours (Operating hours are from 8am-4:30pm M-F).
• Generous amount of vacation and sick time. Closed on all major holidays.
• 401K with company match and profit sharing.
• A competitive healthcare package.
• Tuition reimbursement after 6 months of employment.
• Be part of Berkshire Hathaway, one of world's most admired companies. We offer opportunities to advance your career!