Claims Assistant - Property & Liability

CLAIMS ASSISTANT

GENERAL DESCRIPTION:

The Claims Assistant role assists and supports the claims staff in the set-up and administration of claims.

ESSENTIAL JOB DUTIES:

• Claims Assistant will Set up new claims
• Claims Assistant will Process mail, and input notes/diary entries in the claims system
• Claims Assistant will Process form letters, state forms and reports
• Claims Assistant will Assist claims examiners with telephone calls including insured, claimant, and customer calls
• Requires regular and consistent attendance
• Claims Assistant will Comply with all safety rules and regulations during work hours
• Additional duties as requested

KNOWLEDGE & SKILLS:

• Knowledge of Property & Casualty claims
• Ability to learn rapidly to continue to develop knowledge and understanding of claims practices
• Ability to type 50 wpm
• Excellent written and verbal communication skills
• Ability to identify, analyze and solve problems
• Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
• Strong interpersonal, time management, and organizational skills
• Ability to work both independently and within a team environment
• Able to work in fast paced environment and prioritize multiple tasks

Position Requirements:

• 1+ years of experience assisting Claims Adjusters
• Skilled in customer service duties such as answering phones
• High school diploma/GED required

Excellent benefits:

• Health coverage for medical, dental, vision and life insurance paid 100% for employee by JBA
• Safe Harbor employer match 401k plan with Roth and non-Roth options
• Paid time off including vacation, illness and holidays

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at JBA will be based on merit, qualifications and abilities. Hiring and employment practices will not be influenced or affected by an applicant's race, color, religion, sex, national origin, ancestry, citizenship, age, handicap or disability, marital status, medical condition, or any other characteristic protected by applicable law.