GAINSCO Auto Insurance markets non-standard private passenger automobile products through retail agencies, in Texas, New Mexico, Arizona, Oklahoma, Florida, Georgia, South Carolina, Tennessee and Virginia. GAINSCO Auto Insurance has fully integrated insurance capabilities, including marketing, underwriting, customer service and claims handling. Our operations are bilingual (English/Spanish).

Due to company growth, GAINSCO Auto Insurance has an immediate opening for a Subrogation Specialist in our Dallas, Texas office (located in Uptown).

By joining GAINSCO, you will become part of a dynamic and growing organization that has been recognized as one of the Top Workplaces in Dallas and Miami. In 2015, the GAINSCO Dallas home office was one of only 150 companies in the Dallas/Ft. Worth area to be recognized by the Dallas Morning News as a Top Workplace 2015. The Miami office was also recognized as one of the Top 35 Workplaces in its size category.

Our culture attracts engaged individuals who have a desire to contribute and succeed in a dynamic, exciting and growing team environment. Our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.

Job Purpose: To arrive at settlement and collect money owed to the company by insureds, insurance carriers and other liable parties.

Job Responsibilities:

• Maintains workflow by promptly initiating recovery efforts on referrals from adjusters; reviewing files; corresponding with insureds, attorneys, vendors, and other insurance carriers; mailing subrogation demands along with supporting documents; documenting subrogation efforts in claims diary; proactively communicating with key personnel in other Departments; receiving and processing payments; posting transactions in the claims database; compiling data and producing reports to monitor new referrals, closed files, and expected recovery amounts. Provides opinion on litigation potential to supervisor for assigning legal claims. Present contentions to Arbitration Forum as a cost-effective channel for subrogation recovery vs. litigation.

• Ensures compliance with established subrogation best practices by reporting key driver progress to the subrogation team leader; provide a regular status report on claims files assigned to vendors and attorneys, and communicate referral counts and recovery dollars on a regular basis

• Provides a bi-monthly status report on claims files that are assigned to vendors and attorneys by maintaining an active diary of the claim.

Job Requirements:

Education: Bachelors degree or equivalent (with two years work experience within field of major, is preferred).

Experience: Previous Customer Service and/or Claims experience within an Insurance environment is required. Minimum of 3 years of experience in auto liability and property damage claims. Full understanding of auto claims investigations and claims processing. Prior experience interpreting policy language and state statutes is required. Ideal candidate will have a proven track record of making sound coverage and liability decisions based on facts presented by customers and/or through additional fact gathering and investigations.

Skills and Abilities: Effective verbal and written communications skills. General office skills and basic math. Ability to effectively manage own time and coordinate various tasks simultaneously. Effective negotiating skills. Active listening skills. Ability to remain calm and professional when speaking with difficult callers. Ability to use logic and reasoning to identify approaches and solutions to problems.

Other: Bilingual (English/Spanish) preferred.

Compensation: Competitive Salary based on experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, Paid Vacation and Holidays.

All offers are contingent upon a background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer