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Sr Salesforce Developer

Employer
Assurant
Location
Chicago, Illinois
Salary
Not Specified
Closing date
May 30, 2019

View more

Category
IT , Sales
Job Type
Not Specified
Career Level
Not Specified

Job Details

The Salesforce.com Developer will be contributing to a global implementation of Salesforce.com. This is a role that serves as a point of contact for administrative configuration actions: maintenance, configuration, reporting and training. Day to day this person will work on salesforce.com projects, enhancements, customization, support and maintenance. The position will also include working with custom development for application integration, working closely with business users to develop requirements, and then configure and test the salesforce.com system to ensure the system meets the requirements.
This role is critical to the ongoing SFDC and GLOW initiatives company-wide.



Responsibilities:

  • Configure and customize an evolving global Salesforce.com Sales, and Service Cloud environment. Responsible for maintaining the functional areas of data management (including integrations), case management, knowledge base, person accounts, dashboards, and reports.
  • Maintain system metrics to track trends in usage and data integrity
  • Participate in cross-functional teams that address strategic business issues.
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Liaise with business stakeholders on an ongoing basis.
  • Evaluating the data collected through task analysis, business process, surveys and workshops.
  • Communicating effectively with clients, vendors, partners and internal teams to deliver products functional requirements like screen, interface, and UI designs.
  • Designing and executing test scripts and test scenarios.


Basic Qualifications:

  • 5+ years of IT and over 3+ years of Salesforce.com Development and Administration experience
  • 4+ years experience implementing and configuring Salesforce.com
  • 3+ years of Apex Coding experience
  • 2+ years working in an Agile development environment
  • Certified Salesforce.com Developer
  • Four-year degree/diploma in the field of computer science, information systems, engineering or equivalent.

Other Experience:

  • Skilled in working on Force.com Platform, Apex Coding, Visual Force Pages, Triggers, Components, JavaScript Remoting, Workflow, Email Services, Sites, Tabs, Custom Objects, Object Relationships, Security Model, Custom Settings, S-Controls, Reports and Dashboards, Validation Rules, Workflows & Workflow rules, Approval Process, Email alerts and Field Sets.
  • Integration experience on Salesforce.com using SOAP and REST APIs.
  • Proficient in working with Apex Scheduling and Batch Processes
  • Experience working with Force.com IDE for development and deployment.
  • Experience in Apex Class Controllers & Triggers with Governor Limits.
  • Experience in using SOQL & SOSL queries.
  • Experience with Salesforce.com data migration tool Data Loader and Demand Tools.
  • Ability to conceptualize and frame a problem and corresponding solution(s) critical.
  • Excellent verbal and written communication skills and excellent interpersonal skills with a demonstrated ability to work in a team-oriented service-driven environment
  • Ability to translate customer requirements into specifications including complex business processes.
  • Time management, ability to multitask, and propensity to handle urgent interrupts with poise and professionalism
  • Business acumen including a good sense of how applications can be utilized to improve business processes and the bottom line.
  • Experience with Service Center solutions, particularly in a global environment, highly desirable.
  • Experience using and ability to select amongst agile, agile-fall, waterfall, or hybrid project management methodologies is required.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments. Excellent interpersonal, verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Ability to effectively prioritize and execute tasks is crucial.
  • Up to 10% travel may be required, some of it international. Must have a valid passport and ability to travel overseas.
  • Will consider visa sponsorship.


Preferred Qualifications:

  • Experience with other development languages: Java, C#, etc.
  • Experience with Financial Force is a big plus.
  • Experience with Heroku is a plus
  • Fluency in any of Spanish, Portuguese, Mandarin or Hindi is a plus.

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Company

At Assurant, we protect, connect and support major consumer purchases ... like homes, cars, appliances, and phones ... in partnership with industry-leading brands.

The brands people trust ... trust Assurant.

We help our clients connect and protect over 300 million consumers around the world.

We have 125 years of experience, 14,000 employees and operate in 21 countries.

Our unwavering purpose

We protect what matters most.

Our uncompromising values

Common sense, common decency, uncommon thinking and uncommon results guide the way we support our customers and work with each other. guide the way we support our customers and work with one another.

COMMON SENSE

We seek simple, straightforward solutions that keep life running smoothly for the clients and consumers we serve.

COMMON DECENCY

We act with integrity. We treat others with respect, courtesy, and kindness. We’re honest, transparent and committed to doing the right thing.

UNCOMMON THINKING

We're never satisfied with the status quo. We seek diverse perspectives and thrive on challenge. We believe there's always a way to build upon our successes.

COMMON RESULTS

We focus on actionable solutions that deliver measurable results. We approach each challenge with a sense of urgency, striving to exceed every expectation.

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