Policy Services Professional

Chicago, Illinois
A robust benefit plan that far exceeds the standard plans found in many other companies.
Mar 28, 2019
May 14, 2019
Job Type
Not Specified

Policy Service Professional

Prime Insurance Company is seeking smart team players who possess a strong business aptitude with five-star customer care for a multi-line insurance business. A forward thinking mindset in a fast paced, growing and evolving insurance industry is imperative. 

Essential Duties & Responsibilities

  • Reviews incoming business transactions and related information for accuracy and quality. Works with underwriters, insureds and insurance agencies to resolve any discrepancies.
  • Process insurance policies and service requests in an efficient manner.
  • Determines workflow activities required to process insurance policies based on the line of business.
  • Reads, interprets, and accurately produces the policies and endorsements associated with any risk.
  • Responds to policy service requests via phone and email from insureds, underwriters, brokers and agencies for multiple lines of business.
  • Distributes quote letters and/or insurance policies to agents, brokers, underwriters, and/or insureds.
  • Participates in quality reviews and provides feedback to management.
  • May perform additional duties as assigned.


  • General knowledge of the insurance industry and its products and services is strongly preferred.
  • Familiarity with contract and legal terminology.
  • Detail oriented.
  • Proficiency with ability to adapt to high-energy and demanding work environment.
  • Strong written, verbal and interpersonal communication skills.
  • Ability to handle multiple tasks and prioritize work to meet deadlines.
  • Ability to work in a team atmosphere.
  • Strong computer literacy and knowledge of Microsoft Office Suite, Word, Outlook, Excel and other business related software.
  • Superior attendance record.
  • Professionalism in communication and conduct.

An undergraduate college degree is strongly desired but not required. Work experience in a business environment is also preferred.

Benefits include

  • A robust benefit plan that far exceeds the standard plans found in many other companies.
  • 401(k) plan with company match.
  • Employee compensation (including bonuses) designed to reward skill, effort and encourage growth.
  • Open door executive management policy that allows employees access to top management and mentor-ship.
  • Ongoing internal training and development of skills - we prefer to promote our next generation of leaders from within.

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