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Payments and Forms Support Supervisor Worker's Compensation Commercial Insurance

Employer
Liberty Mutual Insurance
Location
Hoffman Estates, Illinois
Salary
Not Specified
Closing date
Apr 11, 2019

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Job Details

Advance your career at Liberty Mutual - A Fortune 100 Company! Supervises a large group of support employees directly or through team leaders. Oversees the day-to-day operations by scheduling and assigning work, meeting completion dates, and assisting others with resolving routine problems as well as with the interpretation of policies and procedures. Responsibilities include selection, training, objective setting, performance evaluation, salary reviews and employee development. Responsibilities:
  • Supervises and evaluates the work of the support staff; assists with the prioritization of work, assigning tasks to staff and monitoring progress and quality. Estimates short-term staffing needs, schedules work hours to provide adequate coverage during peak periods, leaves, vacations, etc.
  • Assists others with resolving routine problems, interpretation of policies, procedures, and guidelines.
  • Uses the objective setting and performance evaluation processes to ensure employees understand the expectations, receive regular feedback, and are appropriately rewarded. Deals decisively with performance and/or conduct issues using the performance management process. Recommends employment actions and uses various applications and management tools (including Manager Self Service, Applicant Management System, etc.) to process transactions, such as attendance, wage-and-hour, rewards/recognition, promotions, transfers, salary increases, etc.
  • Promotes employee development through effective planning, verbal and written communications, and cross-training. Provides initial orientation and continued training/development of staff members, implementing new processes and systems as needed to align the staff with the department's needs and direction.
  • Creates open requisitions, interviews and evaluates applicants using various selection tools, and recommends candidates for employment, reassignments or promotions.
  • Makes recommendations to increase efficiency and implements recommendations as required.
  • Maintains the unit/department records and prepares reports.
  • Arranges for the acquisition, maintenance and/or repairs of office equipment and facilities.
  • Conducts staff meetings to communicate new and existing Company/department policies and procedures.
Qualifications:
  • Ability to assign, direct, and evaluate the work of staff members; prepare written procedures and policies; work independently and make sound judgments; interpret and apply rules, policies, and procedures; deal tactfully and effectively with employees, managers, and people outside the company.
  • Fully effective written, oral and personal computer skills to exchange information in a clear, concise manner.
  • Proven problem solving and organizational skills, including the ability to manage multiple tasks simultaneously.
  • Knowledge of department's business, organizational structure, systems, office equipment, and Company/department policies and procedures as normally obtained through an associate's degree or equivalent plus minimum of 5 years of progressively responsible related work experience.
Benefits: We value your hard work, integrity and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits  Overview: 

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives.  We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

 

We're dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

 

Company

When people have a sense of security, they are free to relax, venture out, and live their lives. This is the feeling Liberty Mutual brings to the world every day. Founded in 1912, we are a global leader in property and casualty insurance, focused on protecting and preserving the lives and dreams of customers in more than 30 countries. With over 50,000 employees throughout the world, we offer you the chance to work for an evolving, growing company with a deep sense of humanity and a commitment to diversity and philanthropy. Join our team and go to work knowing that what you do matters. Because really it does.

 

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