Sr Inside Sales Executive III
- Employer
- Travelers Insurance
- Location
- Syracuse, New York
- Salary
- Not Specified
- Closing date
- Apr 14, 2019
View more
- Category
- Sales
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Summary
Under general supervision, the Sr. Inside Sales Executive is responsible for managing and developing complex agency assignments or priority initiatives as assigned. Utilize understanding of Travelers Personal Insurance products, systems, and sales processes to drive best practices and improvements of the Inside Sales Executive through side-by-side coaching and feedback sessions, monthly one-on-one meetings, quarterly business plan development, and performance reviews and development plan guidance. This position is a team lead. Team Lead Defined: Directs daily work activities of a small group of employees. Works with higher level manager to set goals/objectives and provides input regarding performance of employees being led. Employees do not typically have formal reporting relationship to a team lead.
Primary Job Duties & Responsibilities
Advising Agents: Responsible for management and profitable development of all agencies within agency assignment. Accountable to build/maintain effective relationships with customers/agents. Will provide customer service to customers/agents over the phone at a level that is consistent with Travelers Business Center quality and productivity goals. Applies agency diagnostics. Diagnoses agencies interests and ability to grow and motivates agents to succeed. Completes strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed. Develops and executes bottom-up Strategic Agency Management (SAM) Plans with consistent accuracy in meeting company objectives. Influencing the Sale: Development and execution of sales and marketing initiatives to achieve growth and profitability objectives. Articulates a sales process that matches Travelers features, benefits, and solutions to agency needs and influences agents to quote and sell Travelers to customers Insure that agency staffs are fully trained (products, automation for quoting and HQ in total). Agency Diagnostics: Assist and develop selected agents for reassignment to SE. Establish rapport and provide a superior sales experience with prospective customers. Develop product, underwriting and sales knowledge to counsel and sell available Personal Insurance products. Stays current on all Travelers systems and product/pricing changes. A pro rated portion of the job will require the incumbent to travel to assigned outside Agents. Perform other duties as assigned.
Minimum Qualifications
A minimum of 5 years of professional sales experience within the Insurance Industry is required. Ability to travel up to approximately 75% of the time is required.
Education, Work Experience & Knowledge
BA/BS degree in Sales/marketing preferred.
Job Specific & Technical Skills & Competencies
Demonstrates strong sales acumen with the ability to identify Inside Sales Executive opportunities. Demonstrates leadership and strong interpersonal skills. Strong performance management and problem solving skills required. Clear and concise communication skills. Team work, including working across teams. Strong attention to detail, documentation, time management skills. Relentless desire to drive performance improvement in others. Positive and professional demeanor. Strong Customer Service Skills to include problem resolution.
Environmental/Work Schedules/Other
Travel - Frequently
Physical Requirements
Operates standard office equipment - Frequently Sitting (Can stand at will) - Frequently Standing - Frequently
Licensing or Certificates
Valid driver's license.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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Company
WHO WE ARE
Imagine a Career With Purpose.
For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.
LIFE AT TRAVELERS
Imagine Playing a Role in Something Bigger.
A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.
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