Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Under limited supervision, responsible for the production and retention of a profitable book of business within an assigned territory that is consistent with Bond & Specialty Insurance and Business Unit strategies and objectives. Is responsible for managing a small group of underwriters in one or more locations.

Marketing Description

JOB SUMMARY:

Assures overall profitability, and identifies growth and retention opportunities for Real Estate Professional Liability.

Conducts research for new product opportunities; competitive analysis; industry trends; and underwriting issues.

Drives analytics for business strategy and portfolio management, and drives the adoption of tools for underwriting and systems platforms

Responsible for managing a small group of underwriters in a central location

PRIMARY JOB DUTIES & RESPONSIBILITIES:

Underwriting Management and Business/Portfolio Analytics

Works collaboratively with team members and business unit leadership on book of business and portfolio reviews.

Responsible for identifying trends, and initiating appropriate follow-up.

May gather data on exposure, claim analysis, actuarial data, etc., to support a business-unit position.

Works collaboratively with Managing Director and business unit leadership to maximize profitability and drive production and growth.

Analyze claim, actuarial, finance, compliance, and policy data to understand portfolio dynamics and book performance.

Works collaboratively with Bond & SI field leadership to manage territorial analytics and identifynew business growth opportunities.

Transform data into insight for business strategies.

Work with Business Intelligence and Analytics, and Business Insurance regarding tools and resources necessary to evaluate and manage the portfolio, and current underwriting and pricing strategies.

Building and maintaining productive relationships with agents and brokers

Managing a staff

REAL ESTATE INDUSTRY EXPERTISE:

Identifies trends/opportunities/emerging industry issues, and educates segment underwriters.

May represent the RPL position on industry issues at the Company level regarding such things as rate, regulatory, economic implications, political impact questions, etc.

Responsbile for identification and development of value-added services and products within the Real Estate Professional segment.

Primary Job Duties & Responsibilities
General Responsibilities: Underwriting new and renewal business. Building and maintaining productive relationships with agents and brokers. Consistently achieving superior budgeted financial results. Collaborating with Business Unit and region colleagues as well as internal/external business associates. Sales, agency development and management. Portfolio management at the BU strategy level. Managing a staff. This includes mentoring, training, planning and performance management in a supportive, team-oriented collaborative manner. Time spent is split between managing a book of business and managing/leading employees. Underwriting & Pricing: Underwrites and assesses risk for large renewals and new business items in conjunction with BU strategies. Considers different approaches toward risks to maximize profitability. Makes appropriate decisions within own underwriting authority. Underwrites the most demanding and most complex accounts/risks. Manages the submission and underwriting process for own agency plant. Is a region/group resource for less experienced underwriters. Can easily articulate whether or not account is within or outside underwriting appetite/strategy, along with the reasons for that determination. Is seen as a teacher to less experienced underwriters regarding appetite/strategy. Independently sets account strategy, and may partner with MD to set strategy for the group/Regional BU. Makes recommendations to underwriter 2, as appropriate. As Underwriter 2, ensures that policies and accounts are effectively underwritten handled and documented in compliance with Business Unit and regulatory standards and requirements. Calculates key ratios and the most complex financial metrics, drawing conclusions about the financial health of an account; In addition to, or in lieu of, financials, may review other key metrics; makes decisions regarding pricing, capacity, terms and conditions based on those analyses on the most complex accounts. Proactively collaborates with regional and Home Office underwriters. Maintains accurate underwriting documentation and information. Meets quality assurance standards. Is a region/group resident expert and is seen as a leader in the marketplace/agency plant. May be seen as an industry expert. Underwriting Operations: Manages flow of new and renewal business. Coaches/manages others on operational standards and workflow. Agency Management/Relationship Building: Leads agency training sessions. Is sought out by broker/agent for his/her expertise regarding industry and local issues. Primary agency or broker relationship is producer/internal broker. Sales Management/Marketing: Leverages agent/broker relationships to drive new business opportunities via existing relationships as well as where there is no existing relationship; continually prospects for new opportunities. Achieves and/or surpasses agency/broker visibility goals. Acts as a business partner to agents and brokers. Uses strong negotiation skills and deep product knowledge to meet the needs of the account. Develops agency plant sales/business plan and may partner with MD to develop region/group sales plan. Sales activities include the largest and most important agency/brokers/clients. Leads underwriting/agency meetings. Actively contributes in Region and/or Business Unit sales meetings and may lead those meetings. Regularly attends agency/broker events and/or industry functions. May play a leading role. Takes the initiative to partner with colleagues in Bond & Specialty Insurance.

Minimum Qualifications
A minimum of 4 years of underwriting experience is required. A current/valid drivers license is required.

Education, Work Experience & Knowledge
6+ years of underwriting experience preferred. Bachelors degree, Real Estate Industry Knowledge: Understands industry business operations and work methods, critical business issues and financial drivers that affect the Company, Business Unit, region and local office. Demonstrates an understanding of the local insurance marketplace and effectively uses that knowledge to the Company's advantage; continuously seeks out local market insight from others; is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on a regular basis. Product Knowledge: Resident expert on Business Unit products/coverages and pricing and the links to strategy. Is routinely sought out by others as a knowledge resource; coaches / mentors less experienced employees on a regular basis. Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work.

Job Specific & Technical Skills & Competencies
Able to proficiently use all Bond and Specialty Insurance technology tools. Can resolve significant conflict within and outside the organization without damaging relationships; is routinely sought out by others as a knowledge resource; coaching/mentors others regarding successful negotiations. Able to use effective strategies to facilitate organizational change initiatives and overcome resistance to change. Is skilled at analyzing problems and making clear decisions. Can align resources to accomplish key objectives; can assign clear accountability for important objectives. Understands the perspectives of different functional areas in the organization; has a firm grasp of external conditions affecting the organization. Able to maintain smooth, effective working relationships; promotes effective teamwork. Knows how to build and maintain working relationships with co-workers and external parties; can negotiate and handle work problems without alienating people; understands others and is able to get their cooperation in non-authority relationships. Can work effectively with people who differ in race, gender, culture, age, or background; able to leverage the unique talents of others to enhance organizational effectiveness. Able to delegate to employees effectively, can broaden employee opportunities, acts with fairness toward direct reports, and can hire talented people for his/her team. Able to coach and encourage employees to develop in their careers. Can express ideas clearly and concisely; able to disseminate information about decisions, plans and activities. Has effective listening skills and can communication to involve others, build consensus, and influence others in decision making.

Environmental/Work Schedules/Other
Requires travel minimum 10% of time.

Physical Requirements
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.

Licensing or Certificates
A current/valid drivers license is required.

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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