Who we are:

AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With more than 15,000 employees in 22 states, we provide legendary service to 16 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place.

What's in it for me?

• Annual bonus performance incentive program

• Company paid pension plan

• Career opportunities across multiple business lines and states

• 401K and Life Insurance

• Phenomenal Medical, Dental and Vision coverage

• Paid time off including Vacation, Illness and Holidays

• Disability Coverage

• Employee Rewards and Discounts

• Wellness Incentive Program

• Training Claims foundation courses

What you'll do: 

When you join the AAA Texas as a Water Mitigation Field Claims Adjuster located in the Coppell, TX area,  you're bringing your expertise to a best-in-class organization that is focused on delivering quality service to our members. Under the general supervision of the Claims Management, you'll: 

• Investigate, analyze, evaluate and settle insurance claims involving property damage losses. 

• Deliver exceptional customer service through professional and timely communication including telephone, email and written correspondence. 

• Determine value of a claim and negotiate settlements within prescribed limits of authority, in accordance with established procedures, contractual obligations and all state regulatory requirements.  

• Claims inventory complexity will range from basic claims to complex and high exposure claims, depending on experience level and proven abilities. 

• May be asked to travel to other geographic regions to offer claims support in the event of a catastrophe. 

• May be on-call. Extended and/or non-standard hours as required. 

What you bring: 

• A four year college degree or equivalent job related experience. 

• Requires an advanced knowledge of property construction. 

• Experience writing structural damage estimates using computerized software applications preferred. Xactimate is a plus! 

• Must be able to climb ladders, balance at various heights, stoop, bend and/or crawl to inspect structures. 

• Must be able to work outside in all temperatures and inspect property physically and visually. 

• Excellent listening, verbal and written communication skills. 

• Ability to multi-task and adapt to a changing environment. 

• Strong organization and time management skills essential. 

• Must be able to travel overnight as job requires. 

• A valid driver's license with safe driving records required. 

• Texas Adjusters license required. 

• Proficiency in general computer skills needed.

'Creating members for life by exceeding our members' expectations through valuable products and legendary service.'

AAA is an Equal Opportunity Employer.