Field Property Contents Adjuster
- Employer
- Allstate Insurance Company
- Location
- New York City, New York
- Salary
- Not Specified
- Closing date
- Apr 10, 2019
View more
- Category
- Claims
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
Allstate Insurance Company has an exceptional career opportunity for a Field Property Contents Adjuster in the NYC Metro Area!
Our customers need us the most when they have damage due to fire, wind, water, or after a catastrophe strikes! As an Allstate Large Loss Contents Property Field Adjuster, you will play a vital role to ensure we deliver on our promise. This job is responsible for investigating, negotiating and settling basic claims involving the contents of a homeowner loss such as fire, water, or theft. The individual handles claims that typically require alternative housing during the restoration of the property. The individual travels to the loss site to conduct a thorough analysis. You will evaluate damages, determine loss coverage and authorize payments. You will be expected to deliver compassionate service that is fast, fair, and easy, to ensure customer retention. The individual is capable of working independently, prioritizing the individual's own responsibilities, and managing workload.
What We Offer
- Competitive salary based on prior experience starting at $42,200
- Company vehicle
- Generous Paid Time Off, 401(k) and pension
- The freedom to work from home
- Medical, dental, and vision coverage
- Tuition reimbursement
- Volunteer opportunities
- You can view all Allstate benefits @ https://allstategoodlife.com
Key Responsibilities
Customer Service
- Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
File Documentation and Reporting
- Summarizes documents and enters into claim system notes
- Documents a claim file with notes, evaluations and decision making process
Coverage, Liability and Evaluation
- Investigates, reviews, determines and verifies basic coverage/policy information
- Provides coverage explanation to customer
Damage Estimating
- Notifies insured of exposure over the policy limit
- Organizes and reconciles bills
- Reviews mitigation bills
- Completes and reviews basic contents inventory, contents pricing and mitigation bills
- Conducts fast track estimating
- Handles ALE (additional living expense) claims
- Inspects and estimates contents damage in a dwelling
- Adheres to applicable compliance standards
Negotiation and Settlement Guidance
- Negotiates and settles claims in accordance with business unit best practices
Job Qualifications
- Four year college degree preferred
- Proven record of outstanding customer service delivery
- Merchandising Experience is preferred
- Excellent listening and interpersonal skills
- Strong written and verbal communication skills
- Ability to take initiative and seek training necessary to excel
- Ability to apply classroom concepts in a real-world working environment
- Proven ability to work independently with little or no supervision
- Proven record for maintaining the highest level of personal and professional integrity
- Ability to interact effectively with internal or external customers and act with empathy
- Beginning to apply knowledge of insurance policy, coverage, and regulation
- Beginning to apply knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
- Beginning to apply industry knowledge to discipline practices, including best practices, to support the business unit
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.
Company
- Website
- https://www.allstate.com/
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