Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Under broad oversight, plans at a strategic enterprise level and manages the effective use of team resources. Sets the direction and leads the engineering department to provide critical services. Responsibilities include design, development, operational maintenance, and implementation of enterprise-wide core systems and services supporting the business. Influences Sr. business and technology leaders on strategic technical direction enabling sound decision-making. This job is a manager of second vice presidents and directors.

As a leader in our Infrastructure and Cloud Services organization, our Vice President of Engineering is responsible for the design, execution, and operations of enterprise-wide technology services enabling customer and employee-centric capabilities to drive Travelers' 'Perform & Transform' objectives. . From end-user computing, mobility, video conferencing and collaboration tools to content management and other enterprise solutions, the VP of Engineering is a transformative, collaborative and inspirational leader of a 150+ engineering organization.



Marketing Description
Here at Travelers, our Technology Organization has launched an exciting digital transformation agenda. We're investing in innovative ways and leveraging technology to deepen customer and employee engagement and retention because we understand that Customers, Employees, and Partners want a simple and intuitive experience to meet their insurance needs. If you're an innovative & inspiring leader with a passion for technology, the ability to collaborate and drive alignment across functions, and who is excited about the challenge of bold goals, then please see below for more details on the VP, Engineering role we currently have open.


Primary Job Duties & Responsibilities

• Sets the Enterprise Engineering strategy and delivers technology solutions, services, and components in alignment with enterprise Technology direction and business objectives.
• Leads and directs all aspects of the organization, including financial/budgetary oversight, management of a portfolio of products, and service delivery.
• Oversees the execution, delivery, and maintenance of products and services.
• Responsible for fulfilling IT audits for the Engineering organization. Ensures the organization's compliance with IT standards, policies, and governance.
• Partners and consults with Sr. technology and business leaders to offer infrastructure solutions that meet enterprise business needs.
• Leads the coordination and resolution of complex and cross organizational topics. Builds sustainable, collaborative relationships across Enterprise technology teams, negotiates with vendors and handles escalations.
• Responsible for communicating status, strategic direction, and results. Able to provide executive level briefings on programs, strategic direction, status on issues and financials.
• Provides human resources management, including coaching, performance management, team development and growth, and workforce planning.
• Effectively engages as a member of the senior leadership team for the Infrastructure & Cloud Services organization.
• Other duties as assigned.

Minimum Qualifications
Minimum of 7 years of progressive work experience in the technology space and a minimum of 4 years of people management experience required.

Education, Work Experience & Knowledge

• 12 years of progressive work experience in the technology space preferred.
• Bachelor's degree or equivalent work experience preferred. Leadership experience preferred.

Job Specific & Technical Skills & Competencies
Technical Skills and Competencies

• Experience and technical expertise in multiple engineering disciplines including, but not limited to: end-user computing, mobility, video conferencing, broadcast TV, unified communications & collaboration (including the full Microsoft tool suite) and content management solutions across the enterprise.
• Experience and expertise with Agile & DevOps methodologies and tools.
• Able to evaluate market and industry trends within related technical domains.
• Possesses strong analytical skills to effectively create recommendations, influence decision-making, assess impacts, compare solutions, problem solve, and achieve business and/or technical objectives.
• Thoroughly understands how overall responsibilities fit within broader technical environment and has strong ability to influence technology recommendations for the enterprise.
• Experience leading large scale technology organization and building and leading large teams.

Communication Skills

• Able to build strong relationships and foster a collaborative environment across Business and Shared Technology organizations.
• Expert written and oral communication at all levels, both internally and externally.
• Expert presentation skills used to influence other leaders across the Enterprise.
• Business knowledge and partnership.
• Able to demonstrate thorough understanding of business and financial acumen and proactively makes recommendations.
• Able to actively influence customers and business partners to solve problems and ensures products and services are utilized effectively and efficiently.
• Able to provide strategic solutions tailored to meet business objectives.

Team Orientation

• As a change champion, leads and welcomes innovative ideas and drives continuous improvement, process improvement, and service optimization.
• Leads and seeks effective partnerships across the organization and is able to influence Senior Management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge.
• Balances organizational, team, and individual responsibilities.
• Exhibits objective leadership and openness to other views.
• Gives and welcomes feedback.
• Puts success of organization and team above own interest.

Leadership

• Sets and drives cross-functional objectives and priorities and forms a vision for the future of the enterprise.
• Effectively influences across multiple teams, senior leaders, organizations, and/or enterprise.
• Demonstrates the vision and thought leadership necessary to set broad technical direction and is able to communicate/articulate a clear vision of services.
• Demonstrates technical and process leadership skills within the organization, independently resolves conflicts, and develops relationships across the enterprise.
• Exhibits team leadership, provides guidance, feedback and coaching to direct reports.
• Influences all levels and contributes to the transformation agenda.
• Responsible for building and inspiring a large organization.
• Leads functional objectives and priorities across multiple technologies, platforms, and teams.

Environmental/Work Schedules/Other
Weekend work hours as needed Overnight work hours as needed Holiday work hours (Federal and religious) as needed

Physical Requirements
Operates standard office equipment (continuously) Sitting (can stand at will) (continuously) Standing (occasionally) Use of keyboards, sporadic 10-key (continuously)

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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