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Membership Accounting Specialist - Pittsburgh PA

Employer
AAA
Location
Pittsburgh, Pennsylvania
Salary
Not Specified
Closing date
Apr 18, 2019

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Category
Accounting
Job Type
Not Specified
Career Level
Not Specified

Job Details

AAA is a strong and vibrant member service organization, providing automotive, travel, insurance, and financial products and services to millions of members for over 100 years. AAA's reputation and stability, along with new and exciting innovations, are a result of the career-minded, service-driven professionals on our team. AAA East Central is an affiliate of the national AAA network with offices across the U.S. We are united by a common mission and common values of excellent member service!
AAA East Central is looking for a Full-Time (37.5 hrs/wk) Membership Accounting Specialist at our East Liberty (Pittsburgh) corporate office. Business hours are Monday-Friday, 8:30am-5pm. Compensation is $12.43-$14.00 per hour based upon experience.
Responsibilities:
  • Enters data into various membership systems for all ACE Clubs in order to create various types of new memberships, add associates/products, cancel products or memberships and update contact information
  • Analyzes incoming membership documents for accuracy and completeness and determines appropriate resolution
  • Generates standardized written correspondence to members in order to obtain membership-related information to expedite processing for associate retention
  • Maintains organization of ACE membership documents in order to maintain audit trails and adhere to current retention guidelines in a secure environment
  • Processes interoffice and incoming/outgoing U.S. mail
  • Prepares batch processing of membership deposits through processing check scanning equipment
  • Prepares membership deposits for banking (manual processing of checks)
  • Communicates with members verbally to obtain member-related information to expedite processing of membership records
  • Prints the A/P checks and returns the printed checks to the A/P Clerk for mailing
  • Identifies system discrepancies and reports them to appropriate management
  • Achieves stated individual and department goals

Qualifications

  • High school diploma or GED
  • Thorough knowledge of membership system, benefits, policies and procedures preferred
  • Customer service experience required
  • Must be detail-oriented and have good math and logic aptitude
  • Proficiency with calculator and personal computer required
  • Working knowledge of Microsoft products, including Outlook, Word and Excel is preferred
Benefits:
  • Medical, dental, vision, life insurance and disability coverage
  • Paid time off (vacation, sick, personal, holiday)
  • 401(k) plan with employer match
  • Free AAA Plus membership and employee discounts
  • Tuition reimbursement
  • Employee assistance program
  • Career opportunities across multiple business lines and multiple states
AAA East Central is a 2018 Greater Pittsburgh Area Top Workplace!
'Creating members for life by exceeding our member's expectations through valuable products and legendary service.'
AAA is an Equal Opportunity Employer
INDEED123
To apply for this position please CLICK HERE

Company

AAA Jobs

 

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services.

Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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