Are You Driven? We are.

Who is GAINSCO?

GAINSCO is not your typical insurance company. We are a company of driven, enthusiastic and determined people. We celebrate achievement and success. We foster innovation, determination and recognition, and because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. We couldnt be who we are without the people who work at GAINSCO. If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why Join GAINSCO?

By joining GAINSCO, you will become part of a dynamic and growing organization that has been recognized as one of the Top Workplaces in Dallas and Miami. GAINSCO Dallas home office was one of only 150 companies in the Dallas/Ft. Worth area to be recognized by the Dallas Morning News as a Top Workplace, and the Miami office was also recognized as one of the Top 35 Workplaces in its size category.

Our culture attracts engaged individuals who have a desire to contribute and succeed. Our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.

What does an MATERIAL DAMAGE DESK REVIEWER TEAM LEADER do?

• Conduct file reviews to assess staff efficiency, accuracy and compliance
• Effectively communicate with staff, leaders, and peers to coordinate successful collaboration with other departments
• Submit timely and accurate assessments of team performance to leadership that identify areas of opportunity and outline the steps required to improve outcomes
• Assist with Desk Review Team training
• Ensure regulatory compliance in team file outcomes
• Position the Desk Review Team to support the CAT Team during storm responses
• Assist with setting team priorities and high standards of performance
• Other duties as assigned that support the success of the Desk Review Team

What makes an MATERIAL DAMAGE DESK REVIEWER TEAM LEADER successful?

At GAINSCO, our competitive culture, great rates, and creative marketing campaigns have customers contacting us every day for their insurance needs. As a successful MATERIAL DAMAGE DESK REVIEWER TEAM LEADER, your main objectives will be to lead the Desk Review Team to achieve targeted high levels of performance in claims handling, customer service, and compliance; partner with other claims teams across the organization to develop and improve damage assessment processes, report on team results and handling trends; and, build technical team performance to achieve established goals, compliance with company guidelines, and regulations in each venue.

What is required?

Education, Experience and Additional Skills:

• Team Leader experience in Auto Claims is preferred

• Ability to demonstrate an advanced level of estimating skills

• Excellent written and verbal communication skills

• Ability to train and develop staff toward the achievement of goals

• Requirement to successfully complete the state adjuster licensing in all assigned states

• Valid Appraiser or Adjuster License in assigned territory states required

• Pass required Material Damage training and calibration exercises

• Bilingual (English/Spanish) is a plus

• Body shop experience is a plus

• Bachelors degree is a plus

Experience:

• Minimum 2-3 years of experience as an auto damage appraiser

• Team Leader and/or manager experience in Auto Claims is preferred

• Experience and understanding of estimating platforms (CCC, Mitchell, etc.)

• Proven ability to demonstrate advanced estimating skills

Other skills and abilities:

• Ability to train and develop staff toward the achievement of goals
• Valid Appraiser or Adjuster License in assigned territory states required
• Pass required Material Damage training and calibration exercises

• Ability to gather and analyze information in order to evaluate results and choose the best solution to the problem

• Excellent verbal and written communication skills
• Exceptional phone etiquette and active listening skills
• Ability to prioritize, manage time, and work efficiently
• Ability to consistently meet deadlines with accuracy, diligence and speed
• Requirement to successfully complete the state adjuster licensing in all assigned states

• Body shop experience a plus

• Bilingual (English/Spanish) preferred. Valid drivers license

What else do you need to know?

• Competitive salary based on experience. Excellent benefits package: medical, dental, vision insurance, life insurance, short term and long term disability insurance, 401K, paid vacation and holidays.

  All offers are contingent upon a background investigation and a pre-employment drug test with results satisfactory to GAINSCO.

  GAINSCO is an Equal Employment Opportunity Employer.