Liberty Mutual Global Risk Solutions (GRS) Technology is actively searching for a SeniorSystems Analyst, Integration Management Office (IMO). This role is responsible for the Acquisition Integration Program Management Office with broad responsibilities for Ironshore integration across all domains and delivering business value from integrating Ironshore into Liberty Mutual. GRS Technology provides support and operations for all global specialty lines including North American Specialty (NAS), National Insurance (NI), Liberty Specialty Markets (LSM), and Liberty Mutual Surety (LMS) across 19 countries, through one unified IT team.

Job Summary

Be an individual contributor on a team focused on all aspects of the acquisition - integration, infrastructure and support services migration, planning and execution through extended teams, user training and support, change management and alignment with tactical and strategic business goals.  Drives and implements change and continuous improvement. Maintains breadth and depth of perspective, utilizing enterprise and industry/market trends.

Key Responsibilities:

• Coordinates integration and migration related activities including implementation, training, monitor effectiveness and user feedback
• Implements and communicates assigned work status, timelines, risks, and mitigation plans
• Analyzes technical and Level 1/2 problems; recommends and coordinates effective solutions
• Triage, track and report on user issues
• Actively participates in internal project and stakeholder meetings
• Creates system, technical and product standards and procedures
• Mentors and trains less experienced analysts in project related deliverables and processes
• Documents and communicates complex ideas, issues and designs to varied audiences
• Consults on complex technical issues
• Performs related duties as assigned or requested
• Works independently in a matrix organization
• Understands business process, issues/problems and applies appropriate IT standards and solutions
• Ensures system, technical and product architectures are aligned with business objectives
• Think outside the box and come up with improvement and efficiency opportunities to streamline integration efforts
• Willingness to travel to Liberty Mutual and Ironshore offices as necessary

Desired skills:

• Bachelor's or Master's degree in technical or business discipline or equivalent experience.  Generally 5+ years of professional experience.

• General knowledge of architectures and technical standards. Requires extensive knowledge in the following areas: IT concepts, strategies, and methodologies, , technology migrations and integration, extensive knowledge of a business function (s) and business operations.

• Requires strong facilitation, consensus building skills, presentation and communication skills.

• Be resourceful, open-minded, and analytical and enjoy solving complicated problems, focused on execution and attention to detail.

• Experience working with

  • Agile methodologies (Scrum, Kanban, Jira) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Test Engineers)

• IT Infrastructure, Networks, Data Center, Helpdesk, ITSM, MS Office Products, Mobile, Voicemail, and Skype for Business
• Exchange Online, Network Security, Application Security, AD Trust
• Citrix, End User Support, Desktop/Laptop Support, Application Packaging and Deployment

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives.  We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We're dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.