Inside Auto Damage Appraiser
- Employer
- Liberty Mutual Insurance
- Location
- Lake Mary, Florida
- Salary
- Not Specified
- Closing date
- Apr 4, 2019
View more
- Category
- Claims
- Job Type
- Not Specified
- Career Level
- Not Specified
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Job Details
Advance your career at Liberty Mutual - A Fortune 100 Company! Completes quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. Completes moderate complexity claims within assigned authority limits consistent with company policy and legal requirements. Daily expectations include total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, and supplemental appraisals. Provides best in class service to our internal and external customers. This position is located in Lake Mary, FL. Responsibilities:
- Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals to claims personnel or issues payments to policyholders and/or claimants.
- Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to a particular accident.
- Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed.
- Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders.
- Evaluates claims for potential fraud or subrogation.
- May be called upon for catastrophe duty
- All other duties as assigned.
- Requirements include knowledge of automobile parts and repair techniques, terminology and vehicle construction.
- An understanding of the basics of the claims department operation is necessary.
- Requires strong negotiation and analytical skills, strong computer skills and ability to work with multi-faceted systems.
- Demonstrated ability to effectively communicate in both written and verbal form.
- The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience.
- Licensing and certification are required.
- For car custodians, a valid driver's license is required.
Company
When people have a sense of security, they are free to relax, venture out, and live their lives. This is the feeling Liberty Mutual brings to the world every day. Founded in 1912, we are a global leader in property and casualty insurance, focused on protecting and preserving the lives and dreams of customers in more than 30 countries. With over 50,000 employees throughout the world, we offer you the chance to work for an evolving, growing company with a deep sense of humanity and a commitment to diversity and philanthropy. Join our team and go to work knowing that what you do matters. Because really it does.
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