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Sr User Experience Specialist

Employer
Travelers Insurance
Location
Saint Paul, Minnesota
Salary
Not Specified
Closing date
Apr 18, 2019

View more

Category
IT
Job Type
Not Specified
Career Level
Not Specified

Job Details

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
The Travelers Bond & Specialty Insurance IT organization is seeking a talented Sr. User Experience (UX) Specialist to work to deliver Information Technology strategic initiatives and enhancements for our business partners. Under moderate supervision, works in collaboration with UX colleagues and must be comfortable working independently. Sr. UX Specialists partners with a collaborative, cross-functional team to research, design and usability test digital experiences. This job does not manage others This job works under Moderate Supervision: Incumbent performs standard and routine assignments independently to conclusion; unusual problems which may require exceptions to procedures or processes are referred to the supervisor.

Primary Job Duties & Responsibilities
May serve as the key point of accountability for UX efforts at the project level. Advocates for user-centered design approaches. Practices and encourages collaboration, experimentation, agility, and vigorous inquiry, while maintaining high expectations and attention to detail. Provides input into the creation and evolution of design systems and best practices that account for user needs and context, while reinforcing brand values and standards. Ensures adherence to UX guidelines across projects. Informs UX resource allocation during ideation, prioritization, development, and quality assurance phases of projects. Plans and serves as facilitator or observer for UX research and testing efforts. Conducts competitive research and analysis. May report research findings to stakeholders. Translates these findings into design solutions. Creates artifacts that include personas, journey maps, user workflows, information architecture, wireframes, and interactive prototypes, within project timelines and budgets. Perform other duties as assigned.

Minimum Qualifications
Bachelor's degree in graphic design, psychology, human factors, social sciences or related field or 3 years of User Experience work experience required.

Education, Work Experience & Knowledge
Typical incumbent experience level 3+ years

Job Specific & Technical Skills & Competencies
Strong communication, organization, time management and interpersonal skills. Familiarity or basic understating of web-based technologies. Experience with wireframing / prototyping software. Experience in conducting end user research and interviews.

Environmental/Work Schedules/Other

May require occasional off hours.



Physical Requirements
Operates standard office equipment (Continuously) Sitting (Can stand at will) (Continuously) Use of Keyboards, Sporadic 10-Key (Continuously) Driving (Occasionally)

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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Company

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WHO WE ARE

Imagine a Career With Purpose.

For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.


LIFE AT TRAVELERS

Imagine Playing a Role in Something Bigger.

A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.


JOIN OUR TALENT COMMUNITY
As a part of our Talent Community, you will receive customized job alerts, be the first to know about opportunities to work at Travelers, and stay connected with our recruiters!

 

 

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