Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
WHO WE ARE
Claim Technology is a team of highly motivated and skilled professionals who are leading Travelers' digital transformation journey and driving business value that creates a sustainable competitive advantage for our company. We deliver, implement and administer technology solutions that enable all Claim employees to be more effective at their jobs and meet the needs of our company's customers.
If YOU...

• Have a passion for leading by example through actions and words, and helping those around you develop and perform as highly as possible.
• Have an Agile mindset, along with being value-focused and guided by the Lean-Agile principles.
• Enjoy working collaboratively with individuals at all levels and many parts of the organization.
• Have the courage to say what needs to be said in a respectful and tactful way, even if it's not what people want to hear.
• Have the desire to be a lifelong learner, enjoy sharing your knowledge by coaching others, and enable others to continuously improve through mentorship.
• Above all, measure your own success by the success of your team and the satisfaction of our customers.

Then, Claim Technology is the place for you!


Marketing Description
Travelers is a property casualty insurer with a rich history of innovation that spans three centuries and has yielded numerous 'industry firsts.' We issued the first insurance policies for automobiles, aircraft liability, accidents in space flight and lunar exploration, and identity fraud expense reimbursement, and we created the first predictive analytical model to help injured employees avoid chronic pain and opioid abuse. We are a leader in personal, business and specialty insurance and the only property casualty company in the Dow Jones Industrial Average.

At Travelers, our single biggest competitive advantage is our people. Every day, our employees move Travelers closer to achieving the vision of being the undeniable choice for the customer and an indispensable partner for our agents and brokers. We are a team driven to fulfilling our promise to take care of our customers, our communities and each other. That's the power of 30,000 people. All working together to ensure that we're performing today and transforming for tomorrow.
Ready to go where you've only imagined? Apply now and move your career to the next level with Travelers.


Primary Job Duties & Responsibilities
The Solution Senior Director role provides leadership for the Technology Enablement for all Agile Release Trains within the Claim Business Intelligence and Analytics Value Stream. This role drives different aspects of Technology Enablement such as Evergreen Currency initiatives, Right Speed Strategy, Data Certification and Strategic Enablement. This role works within the Solution Management Team and participates in defining the higher-level concepts and seeing it through execution working with Agile Release Trains.
This role is a Lean-Agile Leader who understand the complexities of large-scale solution development and applies SAFe Lean-Agile principles and practices - doing what works, trying new things, and stopping doing things that don't work.
Your DAY...

• You will help define, drive and evolve Strategic Enablement initiatives which includes Information Delivery Strategy, Data Strategy, Emerging Technology such as Artificial Intelligence, Predictive Analytics etc.
• You will help drive Technology Platform Currency initiatives which will ensure delivering customer value on a sustainable, scalable technology platform.
• You will help define and drive Right Speed initiatives like High Speed Pipeline, Test Automation CICD et.al to help Agile Release Trains function effectively and deliver value to customer quicker.
• You will participate in planning, definition, and high-level design of the solution and explore solution alternatives as part of the Solution Management Team.
• You will plan and develop the Architectural Runway in support of new business capabilities.
• You will work with the Program and System teams to determine capacity allocation for technology enablement work.
• You will be part of and contributing in Program Increment (PI) Planning and Pre- and Post-PI Planning, System and Solution Demos, and Inspect and Adapt events.

Our TEAM...

• Is responsible for developing technology systems that providing Travelers Claim analytic insights which improve efficiencies and outcomes with a focus on the analytic community and software.
• Is made up of diverse, competent and reliable individuals who trust one another and feel free to express their feelings and ideas.
• Is aligned with a shared vision and focused values, great at collaborating and accomplishing our tasks, and committed to quality results.
• Adapts quickly to changing conditions and demands, takes accountability as a group, and works hard to accomplish our goals.
• Reflects and learns from past experience and is committed to relentless improvement.
• Recognizes and values team contributions and celebrates successes.

Minimum Qualifications
High School diploma or equivalent required. 5 years of technology or business related experience required.

Education, Work Experience & Knowledge

• Bachelor's degree in a related field preferred
• 7 years of systems architect/engineering experience within the Business Intelligence and Analytics field preferred
• Command of ETL concepts, data analysis and analytic/data visualization tools (e.g. Abinitio, Cognos, Qlik, Hive) and experience working in one or more data platforms (e.g. Teradata, Hadoop, DB2)
• 2 years of human resource management experience preferred

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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