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Imaging Specialist

Employer
Travelers Insurance
Location
Saint Paul, Minnesota
Salary
Not Specified
Closing date
Mar 28, 2019

View more

Category
Claims
Job Type
Not Specified
Career Level
Not Specified

Job Details

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
This job family is responsible for the effective and timely handling of all imaging requests. Under general supervision, this position is responsible for the effective and timely handling of all imaging requests. Incumbents utilize scanning devices to convert paper and electronic records for archival purposes. This job does not manage others

Primary Job Duties & Responsibilities
Scan physical paper documents and apply data elements (index). Import electronic files to various storage facilities including FileNet, Share Point, share drives and others. Assist business partners with developing digital workflows. Review and verify electronic images for quality and accuracy purposes. Communicate (via email) with field and home office customers. Provide electronic images of insurance records within tight timeframes (24-48 hrs). Maintaining (cleaning, routine part changes, etc.) scanning equipment and other applicable hardware. May be asked to participate in unit special projects. Working with highly sensitive, confidential and proprietary documents and information, the individual must adhere to corporate and department standards and regulations. Perform other duties as assigned.

Minimum Qualifications
High school diploma or equivalent required. Microsoft Office suite experience required (1 year).

Education, Work Experience & Knowledge
FileNet experience preferred. Adobe and/or Foxit experience or general knowledge preferred. Kofax Express knowledge preferred.

Job Specific & Technical Skills & Competencies
Ability to meet daily Productivity, Quality and Timeliness metric requirements. Ability to work independently and cooperatively. Ability to prioritize, manage time well, multitask and troubleshoot while working in fast paced and deadline driven environment. Strong attention to detail. Strong analytical, problem-solving and decision-making skills. Ability to safeguard records and maintain strict confidentiality. Ability to exercise independent judgment. Strong customer focus and communication skills both written and verbal.

Environmental/Work Schedules/Other
Exposure to Dirt, Dust, Fumes, Smoke, Gases, or Other Irritating Substance - Continuously

Physical Requirements
Operates standard office equipment - Continuously Sitting (Can stand at will) - Continuously Use of Keyboards, Sporadic 10-Key - Continuously Lifting items up to (enter weight) 11 - 20 lbs. - Occasionally

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
To apply for this position please CLICK HERE

Company

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WHO WE ARE

Imagine a Career With Purpose.

For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.


LIFE AT TRAVELERS

Imagine Playing a Role in Something Bigger.

A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.


JOIN OUR TALENT COMMUNITY
As a part of our Talent Community, you will receive customized job alerts, be the first to know about opportunities to work at Travelers, and stay connected with our recruiters!

 

 

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