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Fire Investigator

Employer
Travelers Insurance
Location
Houston, Texas
Salary
Not Specified
Closing date
Apr 18, 2019

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Category
Claims
Job Type
Not Specified
Career Level
Not Specified

Job Details

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Under general direction, this position is responsible for conducting high complexity in-depth fire and explosion investigations on all fires referred to the internal fire investigation unit. Working in a nationwide and regional team relationship with executive/regional Claim, Legal and Subrogation professionals on the determination of the origin and cause of a fire loss. Responsible for application of specialized expertise and experience. This position is a dedicated Investigative Professional who will respond to fire and explosion events. The incumbent is expected to work a flexible work schedule, to include additional daily or weekly work hours; occasional weekends; overnight travel and multiple day deployments, which may be on short-notice. The position requires travel for periods of approximately 3-5 consecutive days and often has numerous deployments throughout the year. Requires working in adverse conditions such as a post fire, explosion and catastrophic event sites. The incumbent must be able to work in various climates such as ice storms in the Northeast to hail storms in the Southeast. This job does not manage staff.

Primarily responsible is for investigating the origin and cause of all levels of complex fires and explosion investigations which may involve the direct management of additional investigative experts. Applies thorough knowledge of general fire scene safety and potential hazards during investigations. Applies the techniques of critical thinking to dismantle complex problems and reasoning through to its logical conclusion utilizing the scientific method as outlined in NFPA921. Prepares and provides accurate technical documentation of any fire or explosion investigation in order to accurately recall and communicate effectively observations of the scene at a later date. Collects, identifies and safeguards all evidence and chain of custody necessary to the determination of an origin and cause fire claim. Analyzes, transforms and conveys highly technical information into actionable investigative strategies that would include fraudulent (Arson) events, general liability and subrogation theories. Applies Local, State and Federal statutes to ensure investigations are carried out within the requirements of applicable laws. Participates and testifies in all legal proceedings as a certified technical expert as to the origin and cause of a fire or explosion incident. Participates in various industry and related business functions to maintain awareness/ issues/trends in the claim or underwriting environment. Provides primary technical support, as subject matter expert, to field offices on questions of fire and explosion incidents. Establishes and maintains a working relationship with local, state and federal organizations. Provides exceptional customer service by maintaining contact with business partners and customers throughout the life of each investigation. Periodically engage in specialized investigative areas, including Marine, Vehicle, Heavy Equipment, Wild land, etc. Other duties as assigned.

Masters Degree - preferred. Management experience preferred.

Analytical and problem solving skills to use and interpret information and facts - Advanced Communication skills necessary to communicate opinions and findings - Advanced Proficient computer skills required - Intermediate Knowledge of leadership and coaching skills - Advanced Apply critical thinking techniques to investigation review - Masters Analytical capabilities - Masters Must take ownership/initiative; significant planning and goal setting skills required -- Advanced Must be a self-motivated individual - Advanced Works well independently or in a remote team environment - Advanced Adapting to changes in process and shifting priorities - Advanced

Bachelors Degree in Fire Science and/or a minimum of 5 years of fire scene investigative experience required. Must demonstrate working knowledge of NFPA 921 and NFPA 1033 guidelines/ standards and knowledge of rules of evidence, procedural law and other protocols and regulations governing this discipline required. Knowledgeable of local and federal fire statutes required. Nationally Certified Fire Investigator / member of the National Association of Fire Investigators (NAFI) required OR Internationally Certified Fire and Explosion Investigator with the International Association of Arson Investigators (IAAI)required. Must maintain such certifications throughout employment required. Valid driver license - required.

Travelers is an equal opportunity employer.
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Company

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WHO WE ARE

Imagine a Career With Purpose.

For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.


LIFE AT TRAVELERS

Imagine Playing a Role in Something Bigger.

A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.


JOIN OUR TALENT COMMUNITY
As a part of our Talent Community, you will receive customized job alerts, be the first to know about opportunities to work at Travelers, and stay connected with our recruiters!

 

 

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