Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
As a member of the senior HR management team, influences leadership and drives results for all human resources efforts for assigned customers. This position acts as a strategic HR business partner across assigned business areas through the development and execution of business plans and strategies. Strategically plans, develops and implements human resources policies and programs within guidelines formulated by senior leaders of Human Resources, and ensures policies and programs are implemented consistently across business groups. Involved in the most complex employee relations, organizational development, and recruitment matters within respective areas of responsibility. Manages and sets accountabilities for direct reports. This job is a Manager of managers: Senior level manager that is responsible for managing the objectives, performance, and compensation of lower levels of management. This job works under Broad Oversight: Receives guidance in terms of broad goals and overall objectives and establishes the methods to attain them. Generally the incumbent is in charge of an area of work and typically formulates policy for this area, but may have final authority for approving policy.

Marketing Description



Primary Job Duties & Responsibilities
Compensation: Consult and advise business partners on effective compensation program and decisions at the unit and individual level. Ensure the communication and execution of pay for performance and other aspects of our compensation philosophy. Is involved in the highest level recruitment efforts and compensation packages. Organization Effectiveness: Partners with key senior business leaders by participating in the business planning and management process and implementing strategies to support major initiatives. Strategize with business leaders on appropriate change management, manager assimilation, team building, leadership training and related tools and processes to implement. Assimilate key senior management talent into the organization. Performance Management: Ensure work environments and workplace practices promote a positive employee relations environment free of discrimination, harassment, or any form of unfair or unethical practice. Involved in the most complex HR investigations, site assessments, and IDRs (all related forms of complaints) that ensure objective evaluation and resolution of issues. Provide business senior management with collaborative consultation on sensitive or complex employee relations issues. Oversee and set direction for reviewing and monitoring performance management process within the business area to ensure quality, timeliness and effectiveness for business. Accountable for the oversight of development and implementation of AAPs including goals and communication with business groups. Strategize appropriate training and consulting needed to promote effective employee performance management practices. Employee Development/Talent Management: Analyze the business areas talent pool and competencies/readiness so that we execute a right person, right job, right time strategy. Institute the identification and execution of business areas strategies to mitigate the risk of turnover of key talent. Provide assistance and support to management in developing an employee population which is diverse. Influence the use of tools such as skills assessment/gap analysis in order to better understand organizational talent. Staffing and Recruitment: Is involved in the highest level recruitment efforts for the business, ensuring we attract qualified and diverse pools of candidates for job openings. Analyze staffing trends across business organization to strategize with senior management in addressing appropriate issues. Work Force Management: Provide supervision and management support to HR staff. Direct and oversee the performance and execution of all HR related activities. Facilitate development opportunities for HR staff. Serve as a confidante, resource and sounding board to HR staff and senior business managers. Provide appropriate feedback and coaching to HR staff and senior business managers on their style, approach, and effectiveness. Perform other duties as assigned.

Minimum Qualifications
Minimum of ten years experience in human resources, with significant experience in a generalist role. Extensive knowledge of all aspects of the human resources function including organization development, employee relations, performance management, compensation and talent acquisition. Previous management experience required.

Education, Work Experience & Knowledge
Seasoned human resource professional, typically with fifteen or more years of experience with most experience preferred in a generalist position. College degree in Human Resources, Industrial Relations, business or other related course of study. Experience in business segment lead HR generalist role. Knowledge of property casualty insurance helpful.

Job Specific & Technical Skills & Competencies



Environmental/Work Schedules/Other



Preferred Qualifications



Physical Requirements
Operates standard office equipment - Continuously Sitting (Can stand at will) - Continuously

Licensing or Certificates



Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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