Skip to main content

This job has expired

Senior Health Support Associate

Employer
Farm Bureau Financial Services
Location
Des Moines, Iowa
Salary
$48,000 - $50,000 annually
Closing date
Apr 11, 2019

Job Details

Sr Health Support Associate

Do you pay great attention to detail, and have strong organizational and time management skills? Are you a team player with a positive “can-do” attitude? Do you have strong customer service and networking skills? If so, this Sr Health Support Associate opportunity could be a great fit for you!

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 75-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You’ll Do:  The Health Insurance Services department is responsible for managing all activities related to the sale of health insurance in our eight-state marketing area, including advocacy, education and training of all certified health agents and sales associates.  As a Sr Health Support Associate, you will provide support via phone and e-mail to our agents regarding health insurance. You will be responsible for understanding  carrier products and processes, complying with all applicable laws and regulations, maintaining materials to support our agents, and be the agent’s point of contact. You will also be a liaison to our carrier partners and other departments internally to resolve service issues, facilitate training, and deal with other issues that arise. 

What It Takes to Join Our Team:

  • College degree or equivalent plus two years relevant experience preferred.
  • Current life and health insurance license required within three months of hire.
  • Good people skills with the ability to work with  the agency force, home office personnel, and external carrier partners.
  • Exceptional customer service skills, including strong verbal and written communication skills are required.
  • Comfort with speaking to groups is preferred.
  • Strong relationship building skills with a can-do/will-do positive attitude.
  • Ability to quickly learn  products, processes and terminology. Must keep abreast of changes in health insurance industry, changes with our carrier partners, and how those changes impact our agents and members..
  • Strong computer skills are necessary in order to quickly learn Farm Bureau systems and carrier partner systems. Strong knowledge of Microsoft Office products is preferred.
  • Work from our office in West Des Moines, Iowa.

What We Offer You: When you’re on our team, you get more than a great paycheck.  You’ll hear about career development and educational opportunities.  We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options.  We also offer paid time off, including holidays and volunteer time, casual Fridays and teams who know how to have fun.  Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and even an onsite medical clinic. Farm Bureau....where the grass really IS greener!

If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!

Company

At Farm Bureau Financial Services, we protect what matters most. More than 75 years ago, our companies were founded to meet the unique needs of farmers. From those strong roots we've grown to serve people from all walks of life – rural, urban and in-between.

We offer a collaborative, supportive culture of close-knit teams, a competitive compensation package and employee-first amenities including a full-service dining center, free workout facility and on-site daycare. It's no wonder seven out of 10 employees say they're committed to a long-term career here.

Company info
Website

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert