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Branch Sales and Service Specialist II - Bridgeport WV - full-time

Employer
AAA
Location
Bridgeport, West Virginia
Salary
Not Specified
Closing date
Apr 6, 2019

View more

Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

Teamwork.  Integrity.  Dedication.

Together, we make a difference.

 

 Branch Sales and Service Specialist II

 

AAA is a strong and vibrant member service organization, providing automotive, travel, insurance and financial products and services to millions of members for more than 100 years.  We are much more than Emergency Road Service!

 

At our branch office locations AAA members and soon-to-be-members plan dream vacations in the travel agency, obtain auto travel maps and TripTik® routings, obtain international driving permits, buy discount tickets for theme parks, special attractions and movie theaters, get passport photos taken, procure foreign currency, get a quote and sign up for auto, home and life insurance, and much more!

 

We currently have a full-time, front-line, customer-facing career opportunity at the AAA office in Bridgeport, WV.  This position is an excellent opportunity for a motivated and ambitious individual who is interested in a long-term career opportunity.

 

Your role will be a critical component of our branch staffing plan, enabling us to provide outstanding service to our members and customers.  The ideal candidate is seeking full-time employment and available to work within the office hours of 8:30am to 5:00pm, Monday through Friday and 8:30am to 12:00pm on Saturday.  The office is closed Sundays and most holidays.

 

The base pay rate is in the range of $10.81 to $12.00, per hour.  Not enough??  Take control:  Your earnings will exceed the hourly rate with the incentives you'll earn through your sales activities!

 

Key responsibilities of this position:

  • Greet members and customers, determine the nature of their needs, and provide legendary service!
  • You will achieve monthly goals and earn incentives for various product and service transactions;
  • You will use road maps and reference materials to provide service to auto travelers by creating AAA TripTik® Travel planners and marked road maps; you'll also provide destination information and may secure hotel accommodations;
  • Showing gratitude and customer appreciation you will accept payments and provide accurate change and receipts;
  • You'll issue passport photos, international driving permits, travel money cards, foreign currency, and EZPass GoPaks;
  • You may also handle basic bookkeeping duties such as balancing and reconciling cash drawer.

Qualifications

Qualified individuals will have: 

  • 1-2 years customer-facing sales experience;
  • Excellent interpersonal communication skills with no hesitation to promote and sell AAA services and products; 
  • Motivated and career focused, with interest in development opportunities; 
  • Strong PC/Windows and internet skills; 
  • Familiarity with U.S. geography, good sense of direction, ability to read road maps;
  • Previous money handling / cashiering experience with ability to make correct change;
  • Minimum H.S. diploma or GED, some college preferred.

The selected candidate will be required to successfully complete pre-employment assessments, background and drug screenings.

We offer full-time employees an outstanding benefit package including: Medical, Dental, Vision, Life and Disability Insurance;  FREE AAAPlus membership, paid vacation, personal, sick, and holidays; 401(k) Retirement Savings Plan with a generous match, and education assistance.  

 

Our collaborative work environment is focused on creating a Legendary Customer Service experience--one which will take us through our second century of fulfilling our members needs whenever and however we can. 

AAA is an Equal Opportunity Employer


To apply for this position please CLICK HERE

Company

AAA Jobs

 

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services.

Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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