Customer Service & Sales Specialist Full-time (AAA Downyflake Allentown)
- Employer
- AAA
- Location
- Allentown, Pennsylvania
- Salary
- Not Specified
- Closing date
- Apr 3, 2019
View more
- Category
- Operations
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
- Greet all members and customers, determine their need and provide Legendary Service;
- Provide DMV vehicle license, registration and notary services;
- Reach weekly production and sales goals (and earn incentives!) for multiple AAA products and services such as AAA Visa® Rewards credit card, membership enrollment in automatic renewals, referrals to auto, homeowner and rental insurance agents, AAA Visa® TravelMoney cards. Also, sales of amusement park and special attraction tickets, and travel related merchandise;
- Preparing and providing TripTiks® travel routings, marked road maps, tour books, and other travel-related materials;
- Make hotel and car rental reservations for members, and provide travel destination information;
- Issue passport photos;
- Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;
- Perform additional job-related duties as assigned by management
Qualifications
Qualified individuals:
- 2-3 years of customer-facing customer service experience;
- Excellent interpersonal communications with sales focus;
- Strong pc/windows and internet skills, with accurate keyboarding and data entry skills;
- Familiar with common office equipment, software, and practices;
- Ability to work quickly and accurately and handle multiple tasks on a daily basis;
- Must be able to obtain and maintain valid notary license;
- HS Diploma or GED
- Will have the availability to work within the posted office hours.
The selected candidate will be required to successfully complete pre-employment assessments, background and drug screenings.
We offer full-time employees an outstanding benefits package including: medical, prescription, dental and vision coverage; life insurance and disability coverage; FREE AAA Plus membership; paid time off (vacation, personal, holidays and sick days); and a 401(k) with a generous match.
Our collaborative work environment is focused on creating a Legendary Customer Service experience--one which will take us through our second century of fulfilling our members needs whenever and however we can.
Equal Opportunity Employer
Indeed123
Please send resumes to andrews.jennifer@aaaec.com
To apply for this position please CLICK HERE
Company
AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services.
Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.
- Website
- http://aaa.com/
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