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Liability Claims Supervisor

Employer
Stillwater Insurance Group
Location
Jacksonville, Florida
Salary
Not Specified
Closing date
Apr 5, 2019

View more

Category
Claims
Job Type
Full Time
Career Level
Not Specified

Job Details

Liability Claims Supervisor

Jacksonville, FL Office

Join our hardworking, collaborative team where your contributions will be celebrated and valued.

Why Stillwater? Were a national insurance provider that offers a full suite of insurance products and services. We strive to be the most respected insurance provider in the United States and that respect starts with our employees.

Were looking for candidates with Property / Liability Homeowner Claims supervisory experience to manage the personnel and operations of their Claims direct reports. You will need to insure compliance guidelines are met and staffing is regulated to provide sufficient support to meet the claims filing demands.

Youll be responsible for:

  • Supervising staff.
  • Reviewing performance.
  • Identifying training needs and conduct training, as needed.
  • Coach and mentor staff.
  • Provide individual feedback.
  • Coordinate communication between customers and Claims Examiner should escalation be required.
  • Provide weekly/monthly reports to Claims Manager regarding statistics and staff performance.
  • Participate in staff recruiting.
  • Complete annual performance reviews for staff, with contributions from Claims Manager.
  • Approve weekly time cards for direct reports.
  • Approve time off requests for direct reports and insuring sufficient coverage is available to meet the needs of the business.

Qualifications:

  • Fifth Year College or university program certificate, and 5 or more years of Property Liability Claims experience and/or training, or equivalent combination of education and experience.
  • Proficient on database software, internet software, spreadsheet software and word processing software.
  • Strong organizational, problem-solving, and analytical skills.
  • Ability to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Demonstrated ability to plan and organize projects.
  • Proven ability to handle multiple projects and meet deadlines.
  • Excellent verbal and written communication skills.
  • Strong customer service skills.

    Stillwater offers:
  • Business casual work environment wear your jeans to work.
  • Convenient location near I-95 and Butler Blvd. close to dining and shopping venues at the Town Center.
  • Medical, dental, vision and life insurance benefits to keep you and your family protected.
  • 401(k) Plan to help you plan for your retirement.
  • Gym/Fitness reimbursement to support your commitment to staying healthy from an off-site location.
  • Generous Paid Time Off (PTO) program to help you maintain your work/life balance.

Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.

Offer is contingent upon a favorable response from both a pre-employment background investigation and a drug screen.

Stillwater Insurance Group is an equal opportunity employer and a drug free workplace.

Company

 

Stillwater was founded in 2000 as the Fidelity National Property and Casualty Insurance Group, a branch of the Fortune 500 company Fidelity National Financial (FNF), the country’s largest provider of commercial and residential title and mortgage services.

Since its beginning, Stillwater has been under the direct leadership of President and CEO Mark Davey, who was tasked to test the waters of property and casualty insurance for FNF in California in 2000. Through setting up a managing general agency (MGA) and purchasing Anza Insurance (to be renamed Fidelity National Insurance Company), he formed the sales and underwriting core of FNF’s insurance division – as well as the “seed” of the group of companies that would one day be branded as “Stillwater.”

By 2002, the insurance division of FNF had rapidly expanded its geographic footprint and was ready to move beyond the Golden State. Fueled by vision and a passion for the industry and its customers, Davey and his growing team executed a strategy of both forming and acquiring additional companies.

  • In 2002, they formed Fidelity National Lloyds to serve a broader variety of consumer needs.
  • In 2003, they acquired First Community Insurance Company, which was eventually renamed Stillwater Property and Casualty Insurance Company.
  • Later in 2003, they acquired Mutual of Omaha’s flood and personal lines business. The acquisitions made FNF the country’s largest flood insurance provider both overall and through independent agents.

The strategy helped the division grow its business volume, as well as the division’s talent, product breadth and technology capabilities – all critical elements of a customer-focused insurance provider.

 

Company info
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