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Branch Sales and Service Specialist II - Pleasant Hills - full-time

Employer
AAA
Location
Pittsburgh, Pennsylvania
Salary
Not Specified
Closing date
Mar 30, 2019

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Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

Teamwork.  Integrity.  Dedication.

Together, we make a difference.

 

 Branch Sales and Service Specialist II

 

AAA is a strong and vibrant member service organization, providing automotive, travel, insurance and financial products and services to millions of members for more than 100 years.  

We are much more than Emergency Road Service!  At our branch office locations AAA members and soon-to-be-members plan dream vacations in the travel agency, secure PennDOT license, registration and title transfers, obtain auto travel maps and routings, get a quote and sign up for auto, home and life insurance, buy discount tickets for theme parks, get passport photo taken, procure foreign currency, and much more!

 

We currently have a full-time, front-line, customer-facing career opportunity at the newly remodeled Pleasant Hills AAA Branch Office.  This position is an excellent opportunity for a motivated and ambitious individual who is interested in a long-term career opportunity.  

We're seeking an individual who is flexible for scheduling because providing legendary service and meeting the business needs of the office sometimes requires staying beyond the 7pm weekday closing time.  Saturday branch hours are 9am to 3pm.  The office is closed Sundays and most holidays. The starting rate is in the range of $11.39 to $12.15 per hour plus incentives

 

Key responsibilities of this position:

  • Greet members and customers, determine the nature of their needs, and provide legendary service!
  • Achieve goals and earn incentives by recommending and cross-selling a variety of AAA services and products;
  • Create AAA TripTik® Travel planners and marked road maps and provide destination information to auto travelers;
  • Display gratitude and customer appreciation while accepting payments and providing accurate change and receipts;
  • Take passport photos, issue international driving permits, travel money cards, foreign currency, and EZPass GoPaks;
  • You may also handle basic bookkeeping duties such as balancing and reconciling cash drawer.

Qualifications

Qualified individuals will have: 

  • 1-2 years customer-facing sales experience;
  • Excellent interpersonal communication skills with no hesitation to promote and sell AAA services and products;
  • Exceptional accuracy and attention to detail
  • Motivated and career focused, with interest in development opportunities; 
  • Strong PC/Windows and internet skills; 
  • Familiarity with U.S. geography, good sense of direction, ability to read road maps;
  • Previous money handling / cashiering experience with ability to make correct change;
  • Minimum H.S. diploma or GED, some college preferred.

The selected candidate will be required to successfully complete pre-employment assessments, background and drug screenings.

We offer full-time employees an outstanding benefit package including: Medical, Dental, Vision, Life and Disability InsuranceFREE AAAPlus membership, paid vacation, personal days, sick days, and holidays; 401(k) Retirement Savings Plan with a generous match, and tuition reimbursement.  

 

Our collaborative work environment is focused on creating a Legendary Customer Service experience--one which will take us through our second century of fulfilling our members needs whenever and however we can. 

AAA is an Equal Opportunity Employer

Indeed123

Send resumes to brandich.noreen@aaaec.com
To apply for this position please CLICK HERE

Company

AAA Jobs

 

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services.

Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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