Chief Customer Experience Officer - DC10846
- Employer
- Pryor Personnel Agency, Inc.
- Location
- New York City, New York
- Salary
- Not Specified
- Closing date
- Apr 28, 2019
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- Category
- Customer Service
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Chief Customer Experience Officer opening in New York City, New York. Set an inspirational vision and establish clear objectives, goals and milestones for the customer experience strategy; drive continuous improvement and champion positive change to improve service levels and increase customer satisfaction; act as a content expert on emerging customer experience trends and best practices; measure and observe customer usage and satisfaction and incorporate those findings into product and service developments; identify and implement industry best practices, strategies, and processes to support a best-in-class service experience; and work closely with key cross-functional stakeholders to improve customer experience, ensuring customer priorities are considered. Ideal candidate has Bachelors degree and a minimum of 5+ years of progressively responsible professional experience performing activities such as customer/client relations, project management, Information Technology, and/or Business/Public Relations.; 5+ years of leadership experience in driving customer experience transformation within a large organization is a plus. Experience in the insurance or financial sector preferred. Salary $130k-$150k. (DC10846)
Company
For fifty years the Pryor Agency has been providing employees for all facets of the insurance industry. Our areas of expertise include greater New York as well as Nationwide and International placements. Successful candidates have embraced areas ranging from upper management to support staff. Individual disciplines include administration, underwriting, claims, loss control, accounting, actuarial, and pension. We can supply seasoned, well qualified candidates for every position in the industry as well as the best entry-level prospects for trainee positions. We deal with property/casualty, life/health, employee benefits, agency/brokerage and insurance/re-insurance company/corporate placements. Pryor Agency has been ranked among the top 25 employment agencies by Dun & Bradstreet.
- Website
- http://www.ppryor.com/
- Mini-site
- Pryor Personnel Agency, Inc.
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