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Analyst IT Business III (Salary)

Employer
York Risk Services Group
Location
Dublin, Ohio
Salary
Not Specified
Closing date
Apr 1, 2019

View more

Category
IT
Job Type
Not Specified
Career Level
Not Specified

Job Details

At York, we believe that an experience marked by expertise, consistency and compassion sets us apart. And we celebrate the diverse backgrounds and unique perspectives that allow us to stand apart from our competitors. Thats why we are committed to recruiting, developing and retaining people who represent our values and who believe in our mission.

Job Description

ESSENTIAL JOB RESPONSIBILITIES:

  • Review Priorities on the shared portal to work on ranked requests
  • Interview stakeholders to clarify ranked requests
  • Develop business requirements document (BRD) based on user interviews and review of current state workflow/systems
  • Validate requirements with stakeholders and the IT Development team ensuring user needs are clearly and accurately captured
  • Broker all communication with Development, Business Intelligence, QA teams and requesters
  • Evaluate and document if necessary the current state workflow and system functionality within context area, identifying improvement opportunities
  • Work with IT team to interpret requirements into actionable specifications
  • Broker all communication with Development, Business Intelligence, QA teams and requesters
  • Creation of all Release guide, UAT scripts and daily coordination during UAT cycle for all releases
  • Serve as the focal coordination point for communication for Release messaging, user sign offs and resolution of all issues pertaining to the BRD
  • Update the TFS/JIRA/Confluence portal with current BRD and store all related audit documents
  • Participate in Smoke testing as needed during the release to production
  • Serve as primary contact during post implementation with our stakeholders

QUALIFICATIONS:

EDUCATION:

  • BS /BA Degree or equivalent work experience

EXPERIENCE:

  • 2+ years front-line BA experience, with Claims systems experience strongly preferred
  • Experience in both Agile and Waterfall environments

SKILLS/ABILITIES:

  • Excellent communication skills (oral, written AND listening), including ability to interact effectively with all levels of the organization
  • Strong customer service orientation, with emphasis on delivering results over form
  • Excellent analytical skills, as evidenced by ability to understand and document workflows and concisely represent complex subject matter in understandable form
  • Ability to work independently and plan and prioritize workload.
  • Strong problem solving skills

KNOWLEDGE:

  • Understanding of the system development life cycle, and the role of the BA in the process
  • Successful experience in creating requirements documents, validating them with stakeholders, and working closely with IT staff to translate the requirements into actionable specs

Company

For more than 55 years, York has been delivering on our mission of reducing risk and getting people and organizations back to health, work and productivity. We’re committed to recruiting, developing and retaining people who represent our values and who believe in our mission. Our associates come from all walks of life but are single-minded in the pursuit of doing right by those we serve. We want each experience for our clients to be marked by expertise, consistency, and compassion because that’s what sets us apart. And we know for certain that it’s our people who allow us to say, boldly and proudly, that York is behind every good outcome.

Company info
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