Primary Purpose:

Produce a range of UX deliverables to help communicate process and design, such as customer journeys, personas, and mental models.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Present designs and rationale to stakeholders and customers
• Provide high quality deliverables on-time and on-spec
• Collaborate with product managers and engineers to troubleshoot and explore alternatives
• Serve as UX lead on a project basis and drive usability efforts throughout the development cycle
• Execute all visual design stages from concept to final hand-off to engineering
• Provide working prototypes using HTML/CSS/JavaScript
• Create designs using pre-defined style guides and help extend the existing style guides with new components and design patterns
• Enforce style guide and make sure team is following the standards
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Conduct independent user research and evaluate user feedback to gain actionable insights
• Establish and promote design guidelines, best practices and standards
• Strong focus on customer satisfaction and enabling user success
• Provide excellent quality UI Designs and help UX Team validate UX/UI quality assurance and offer feedback
• Provide thought leadership within knowledge domain and promote operational excellence across the organization

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7+ years of UX/UI design experience
• Experience with tools: Photoshop, Illustrator, Balsamiq, Axure,
• Experience with technologies: HTML, CSS, JavaScript, JQuery, Bootstrap, Angular (Plus)
• Knowledge of technology advantages and limitations
• Ability to stay up-to-date with the latest UI trends, techniques, and technologies
• Excellent visual design skills with sensitivity to user-system interaction
• Detail oriented, quality driven and possess excellent communication and customer interaction skills
• Strong presentation and communication skills
• Excellent understanding of Mobile / Responsive design principles and implementation.
• Ability to flawlessly execute Photoshop mockups into HTML
• Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Demonstrated integrity within a professional environment
• Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Desired Skills:

• Previous experience within insurance industry