Water Claims Restoration Specialist
- Employer
- Liberty Mutual Insurance
- Location
- Lake Mary, Florida
- Salary
- Not Specified
- Closing date
- Mar 15, 2019
View more
- Category
- Claims
- Job Type
- Not Specified
- Career Level
- Not Specified
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Job Details
As a Water Claims Restoration Specialist, you will get the opportunity to use your mitigation/restoration experience along with your Xactimate estimating knowledge to negotiate with external vendors in a fast paced environment while protecting the assets of the company. This position concentrates on the monitoring of vendor mitigation estimates, interacting with vendors to ensure proper mitigation, and creating alignment with mitigation vendors and the unit. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual. This position is located in Lake Mary, FL. Responsibilities:
- Accurately assess mitigation handling on a claim-by-claim basis.
- Interact with program vendors within designated timeframes throughout span of mitigation, ensuring proper mitigation.
- Create alignment regarding policy and procedures within unit and across vendors for handling losses.
- Identify trends and share best-practices across group.
- Monitor mitigation estimates and final bills to ensure they are correct.
- Use Xactimate estimating software to adjust and reconcile mitigation estimates.
- Rotational schedule will include two shift cycles to include 8:00AM - 4:30PM and 10:30AM - 7PM with every other weekend rotation.
- Bachelor's degree preferred but not required.
- At least 3-5 years of prior work experience in insurance and/or dealing with specialty mitigation, restoration, and/or mitigation companies dealing directly with the identification, oversight and mitigation of water damage claims, including the estimation and monitoring of these losses is a plus but not required.
- Possess excellent interpersonal, written and verbal skills, strong analytical skills, as well as superior customer service and negotiation skills.
- Strong ability to work in a team environment.
- Ability to deal with and negotiate with external vendors.
- IICRC-WRT and/or IICRC-ASD designations highly desirable but not required.
- Ability to work flex-shifts between 8am-9pm with rotating weekends.
Company
When people have a sense of security, they are free to relax, venture out, and live their lives. This is the feeling Liberty Mutual brings to the world every day. Founded in 1912, we are a global leader in property and casualty insurance, focused on protecting and preserving the lives and dreams of customers in more than 30 countries. With over 50,000 employees throughout the world, we offer you the chance to work for an evolving, growing company with a deep sense of humanity and a commitment to diversity and philanthropy. Join our team and go to work knowing that what you do matters. Because really it does.
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