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Specialist Customer Support II

Employer
York Risk Services Group
Location
Dublin, Ohio
Salary
Not Specified
Closing date
Apr 19, 2019

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Job Details

York Risk Services Group is a premier provider of insurance, risk management, alternative risk, pool administration and claims management solutions to clients across hundreds of industries. Recently named by Forbes as one of "America's Best Midsized Companies Two Years in a Row" We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.

Job Description

Maintain customer satisfaction by service as support for the absence management operations

Essential Duties and Responsibilities

  • Provide customer service to claimant by:
    • Documenting absence information
    • Compiling and/or gathering information
    • Communicating absence and return to work information to specialists
    • Making reminder calls to clients
    • Appropriately and accurately document all action and factual communications in system

Company

For more than 55 years, York has been delivering on our mission of reducing risk and getting people and organizations back to health, work and productivity. We’re committed to recruiting, developing and retaining people who represent our values and who believe in our mission. Our associates come from all walks of life but are single-minded in the pursuit of doing right by those we serve. We want each experience for our clients to be marked by expertise, consistency, and compassion because that’s what sets us apart. And we know for certain that it’s our people who allow us to say, boldly and proudly, that York is behind every good outcome.

Company info
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