Manager Disability Claims
- Employer
- York Risk Services Group
- Location
- Dublin, Ohio
- Salary
- Not Specified
- Closing date
- Apr 19, 2019
View more
- Category
- Claims, Executive / Management
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
York Risk Services Group is a premier provider of insurance, risk management, alternative risk, pool administration and claims management solutions to clients across hundreds of industries. Recently named by Forbes as one of "America's Best Midsized Companies Two Years in a Row" We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.
Job Description
Responsible for operational results to include:
- Audits work for accuracy, makes necessary corrections to ensure thoroughness
- Manages daily incoming work
- Makes calls as need to ensure work product is as expected including scheduling as required
- Follow up by phone to ensure customer/patient/client satisfaction.
- Helps investigates customers problems and finds solutions.
- Ensure daily work assignment (logs/billing sheets, etc.) are complete
- Monitor all systems and reports to ensure all files are being processed timely.
- Act as first point of contact for team members when attempting to resolve and triage issues.
- Respond and correct billing errors or discrepancies.
- Assisting in IT testing and development as needed
- Manage reporting needs as assigned.
- Develop and refine process efficiencies
- Continue to answer phones and assist customers
- Continue to enter and process work orders, assignments
Provide oversight for employee performance with Manager:
- Approve employee payroll each week.
- Manage employees schedule and time off requests.
- Cover employees shifts as needed due to absence.
- Provide documentation and feedback to ensure benchmarks are met
- Assist in writing and delivering annual employee reviews
Education:
- High school diploma or GED equivalent
Experience:
- Minimum of 2 years of experience in managing FMLA/STD claims, absence management or similar claims experience preferred
Company
For more than 55 years, York has been delivering on our mission of reducing risk and getting people and organizations back to health, work and productivity. We’re committed to recruiting, developing and retaining people who represent our values and who believe in our mission. Our associates come from all walks of life but are single-minded in the pursuit of doing right by those we serve. We want each experience for our clients to be marked by expertise, consistency, and compassion because that’s what sets us apart. And we know for certain that it’s our people who allow us to say, boldly and proudly, that York is behind every good outcome.
- Website
- https://yorkrsg.com/careers/
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