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Senior Operations Project Analyst

Employer
Brighthouse Financial
Location
Charlotte, North Carolina
Salary
Not Specified
Closing date
Mar 15, 2019

View more

Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

Brighthouse Financial is on a mission to help people achieve financial security. As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what theyve earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.

At Brighthouse Financial, were fostering a culture where diverse backgrounds and experiences are celebrated, and different ideas are heard and respected. We believe that by creating an inclusive workplace, were better able to attract and retain our talent, provide valuable solutions that meet the needs of our advisors and their clients, and deliver on our mission of helping more people achieve financial security. Were seeking passionate, high-performing team member to join us. Sound like you? Read on.

How This Role Contributes to Brighthouse Financial:

The Operations Strategic Project Analyst will oversee project management and process improvement support within BHF Operations. This position will work closely with internal stakeholders (e.g. Sales, Marketing, Product Development, IT, etc.), Operations leaders, and Third-Party Service Providers (TPAs) to ensure BHF is operationally prepared to support new products, regulatory updates, process enhancements, and other critical strategic initiatives, as needed.

Key Responsibilities:

  • Collaborate with key stakeholders (e.g. Sales/Distribution, IT, TPAs) to prioritize and analyze operations impacts of new products, riders, and other initiatives
  • Partner with BFH Operations, Compliance, and TPAs to complete regular compliance and regulator exams, and manage project to implement operational changes based on new compliance / regulatory requirements and/or testing results
  • Provide project management support (e.g. creating and maintaining project plans, RAID logs, etc.) to ensure that BHF is operationally prepared to support new product launches/enhancements and regulatory initiatives, driving initiatives to completion
  • Support process improvement initiatives through root cause analysis, process documentation, and mapping
  • Ensure consistency across projects and programs to ensure reporting, milestones, and delivery across multiple functional areas

Essential Business Experience and Technical Skills:

  • 8+ years of experience in life and annuity industry, including detailed knowledge of sales/distribution, insurance and securities regulations, and operations processes and workflows
  • Record of success in implementing cross-functional projects and leading organizational change
  • Superior interpersonal skills, including relationship building, teamwork, communication, leadership, influencing, and negotiation
  • Ability to build effective relationships and work with business partners at all levels
  • Demonstrated organizational skills; ability to prioritize and resolve issues, manage multiple tasks and requests, and operate effectively in a matrix environment
  • Proficient understanding of cross-functional project management (e.g. PMP) and process improvement methodologies (e.g. Lean)
  • BS in Business Management or equivalent experience required

Travel:

0-10%

Number of Openings:

1

Company

Why Brighthouse Financial

We’re on a mission to help people create a better financial future. Drawing on our history as part of MetLife, Inc., we will help our customers achieve financial security. Our experience has taught us that it’s time for something new: a simple and transparent alternative to an industry that customers often feel is complex, confusing, and costly.

 

Benefits

Brighthouse Savings Plan

Achieve your long-term financial goals by combining your contributions with the company match and annual profit sharing contribution

 

Healthcare Gain

Peace of mind and care for you and your family by participating in our medical/pharmacy, dental and vision plans.

 

Income Protection

Protect your loved ones and prepare for the unexpected with company provided life and disability programs.

 

Work Life Balance

Live a fuller life and take time to recharge with our competitive offering of holidays, paid time off, parental leave, and much more.

 

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