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Claims Assistant

Employer
ICW Group
Location
Wayne, Pennsylvania
Salary
Not Specified
Closing date
Apr 16, 2019

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Category
Claims
Job Type
Not Specified
Career Level
Not Specified

Job Details

At ICW Group, we focus on our customers and we sweat the details! As a Claims Assistant on the Workers Compensation Claims team you can help us realize our mission of creating the best insurance experience possible for our customers. The Claims Assistant provides administrative support and overall assistance to Claims Examiners to assure the timely payment of benefits and administration of claims in compliance with state law.

About your job:

  • Provide administrative support and overall assistance to Claims Examiners
  • Contact insured or other involved persons to obtain necessary information to process claims
  • Document conversations or information to claim file note pad
  • Stay current with diary tasks
  • Provide training and mentoring for newer Claims Assistants
  • Provide customer service such as giving information to insureds, injured workers or providing referrals to outside vendors as requested by Examiner
  • Process claims for indemnity payments
  • Process non-medical payments
  • Organize and work with Examiner using computer to enter, access, search and retrieve data

Qualifications:

  • High school diploma or general education degree (GED)
  • Strong understanding of insurance claims principles
  • 1-3 years experience as a Claims Assistant
  • Excellent phone skills
  • Strong computer typing skills and data entry experience
  • Attention to detail, ability to read, write and comprehend simple instructions, short correspondence and memos
  • Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization
  • Ability to add, subtract, multiply and divide using whole numbers, common factions and decimals
  • Ability to compute rate, ratio and percent to draw and interpret bar graphs
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to deal with problems involving several concrete variables in standardized situations

This role is an entry-level opportunity in claims and can be the start of a long term career in the insurance industry. If you are seeking an exciting opportunity with variety and lots of growth potential, then is could be the one for you!

Company

 

ICW Header

 

Headquartered in San Diego, ICW Group is a multi-line insurer that provides coverage solutions to businesses through a network of independent agents and brokers. ICW Group offers three types of insurance—workers' compensation, earthquake and auto insurance. Known for meeting the needs of its policyholders, ICW Group prides itself on providing service that is truly customer-centric. In recent years, ICW Group has earned a reputation for helping policyholders achieve fewer and less costly claims. The company accomplishes this through extensive risk management expertise, highly proactive claims handling, and aggressive fraud monitoring.

At ICW Group, our focus and passion is offering great insurance products, services and experiences. We honor our commitments to our customers, our communities and each other to ensure that you have a better today and a safer tomorrow. With our home office in sunny San Diego, CA and with 10 branches across the U.S., ICW Group has over 40 years of experience in property and casualty insurance. Our passionate and creative team members are the power behind our successful business. 

A strategic investment in innovation today is critical to our success in the future. Our leaders welcome people who are eager to bring the power of innovation, the willingness to try something different or adopt a new approach or technology as we evolve to meet the needs of our customers and agents. Our culture fosters experimentation in models, processes, and products in an effort to move forward and help shape not only ICW Group’s future but the insurance marketplace as a whole. 

ICW Group is committed to the satisfaction of our customers and recognizes that satisfied, contributing Team Members are the foundation of a superior customer experience. With a team of 880, our enterprise is sized just right to provide broad challenging job responsibilities in a more personal environment. An important part of this personal approach to your success is our commitment to health and wellness. We provide a comprehensive program to help you maintain your total health because we believe that being at your personal and professional best is important to you and your family. 

Company info
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