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Channel Optimization Executive II

Employer
Assurant
Location
Richmond, Virginia
Salary
Not Specified
Closing date
Mar 6, 2019

View more

Category
Sales
Job Type
Not Specified
Career Level
Not Specified

Job Details

At Assurant, our core values - integrity, change, urgency and excellence - guide us as we work together to support our commitments to our clients, their customers and to each other. In collaboration with leading retailers, wireless carriers, utilities and financial institutions worldwide, we underwrite, market and administer extended service or service contract programs for consumers and small businesses.

The Channel Optimization Executive is expected to optimize the sales of our Mobile Services Protection Programs through building relationships with various levels of management. Drive sales within all sales channels such as corporate, dealer and telesales. Set Handset Protection Program sales goals in collaboration with client management and their Channel Optimization Manager. Develop, monitor and circulate sales reports and marketing plans to ensure sales goals are met. Consult with client management to make and execute plans for achieving or exceeding sales goals.

  • Communicate sales results and plans for marketing efforts to client and Assurant management.
  • Deliver summary and activity reports at regular business reviews with client.
  • Serve as primary contact between Assurant and client, as it relates to sales for assigned territory.
  • Conduct competitive analysis regularly and prepare reports on the competitive environment.
  • Identify and assist in resolution of customer and client service quality process issues with the Assurant Solutions Account Executive to ensure a positive root cause resolution.

Requirements:

  • 4 years in retail, wireless or other client-facing environment required
  • High School diploma

Desired Skills, Experience and Knowledge:

  • Ability to engage retail managers personally and communicate effectively, even under stress.
  • Expert user of current business software, including spreadsheet, word processing, presentation software, web browser and email programs.
  • Strong analytical skills-able to analyze sales results, create a plan for improving sales results, and executes the plan.
  • Strong presentation and public-speaking skills.
  • Advanced knowledge of sales and training techniques; client service; account development; multimedia presentation; graphics; and marketing standards.
  • Ability to work in a fast-paced environment meeting tight deadlines while multi-tasking.
  • Bachelors degree
  • Bilingual Spanish, able to speak fluently is highly desired.


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Company

At Assurant, we protect, connect and support major consumer purchases ... like homes, cars, appliances, and phones ... in partnership with industry-leading brands.

The brands people trust ... trust Assurant.

We help our clients connect and protect over 300 million consumers around the world.

We have 125 years of experience, 14,000 employees and operate in 21 countries.

Our unwavering purpose

We protect what matters most.

Our uncompromising values

Common sense, common decency, uncommon thinking and uncommon results guide the way we support our customers and work with each other. guide the way we support our customers and work with one another.

COMMON SENSE

We seek simple, straightforward solutions that keep life running smoothly for the clients and consumers we serve.

COMMON DECENCY

We act with integrity. We treat others with respect, courtesy, and kindness. We’re honest, transparent and committed to doing the right thing.

UNCOMMON THINKING

We're never satisfied with the status quo. We seek diverse perspectives and thrive on challenge. We believe there's always a way to build upon our successes.

COMMON RESULTS

We focus on actionable solutions that deliver measurable results. We approach each challenge with a sense of urgency, striving to exceed every expectation.

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