Skip to main content

This job has expired

Administrative Assistant II

Employer
York Risk Services Group
Location
Birmingham, Alabama
Salary
Not Specified
Closing date
Feb 18, 2019

View more

Category
Administration / Clerical
Job Type
Not Specified
Career Level
Not Specified

Job Details

At York, we believe that an experience marked by expertise, consistency and compassion sets us apart. And we celebrate the diverse backgrounds and unique perspectives that allow us to stand apart from our competitors. Thats why we are committed to recruiting, developing and retaining people who represent our values and who believe in our mission.

Job Description

JOB SUMMARY:

The Nurse Case Manager Assistant assists with the day to day operations of the Nurse Case Management Departments workflow; assists the Nurse Case Manager as needed to effectively and cost efficiently manage the medical issues of a Nurse Case Management referred case; assists the Nurse Case Manager in coordinating medical care for injured workers through basic contacts and follow up with various parties as directed.

ESSENTIAL JOB RESPONSIBILITIES:

  • Confirm introduction letter sent to injured worker and log activity for the letter and the file set-up fee, if applicable
  • Send professional courtesy letter to attorney, if applicable
  • Send appointment reminder letters to the injured worker
  • Update the Provider Detail tab in CareLink
  • Update the Work Status tab in CareLink
  • Update the Cost Savings/AWW tab in CareLink
  • Request medical documents from appropriate providers
  • Assure medical documents are received after MD or diagnostics appointments. Notify the Nurse Case Manager once received for their review
  • Disseminate faxes to Nurse Case Managers in a timely manner
  • Support field Nurse Case Managers, i.e. obtain medical records, claim file detail, communicate UR Coordinator information and available to answer email, calls and faxes
  • Obtain medical reports and required work status forms
  • Ensures all parties receive appropriate reports/documents
  • Contact the injured worker with follow up calls regarding appointments. The initial phone call to the injured worker is performed by the Nurse Case Manager
  • Confirm receipt of authorizations, medical records received from the provider offices, and medical records have been received in the provider offices.
  • Order approved DME through appropriate vendors or York Portal at the direction of the Nurse Case Manager
  • Coordinate approved rehabilitation services such as physical therapy, occupational therapy, speech therapy, home health services and transportation at the direction of the Nurse Case Manager
  • Copy, fax and/or e-mail medical records to appropriate offices when requested
  • Obtain all past medical records if directed
  • Arrange for prompt and appropriate medical treatment of an injured worker at the direction of the Nurse Case Manager. Facilitates authorization/certification of procedures, diagnostic testing, physical therapy/occupational therapy and durable medical equipment as per regulations to ensure appropriate treatment is not delayed
  • Copy records and completes necessary referral forms for RURs and IRRs when appropriate
  • Complete other tasks as requested by the Nurse Case Manager to facilitate the movement of the file as long as the request is supported by administration/management

SUPERVISORY RESPONSIBILITIES:

SUPERVISION RECEIVED:

  • The Nurse Case Management Assistant reports to their immediate supervisor/manager

SUPERVISION EXERCISED:

  • NA

QUALIFICATIONS:

EDUCATION:

  • High School Diploma or Equivalent Work Experience

EXPERIENCE:

  • 1 to 3 years
  • Background in a medical related field

SKILLS/ABILITIES:

  • Self-motivated
  • Attention to detail
  • Effective interpersonal skills
  • Ability to multitask
  • Ability to prioritize workload
  • Excellent written and oral communication skills

KNOWLEDGE:

  • Google Suite of products: Gmail, Docs, Sheets, Slides
  • Microsoft Suite of products: Word, Excel, PowerPoint
  • Knowledge of Workers Compensation and the role of the Nurse Case Manager

Company

For more than 55 years, York has been delivering on our mission of reducing risk and getting people and organizations back to health, work and productivity. We’re committed to recruiting, developing and retaining people who represent our values and who believe in our mission. Our associates come from all walks of life but are single-minded in the pursuit of doing right by those we serve. We want each experience for our clients to be marked by expertise, consistency, and compassion because that’s what sets us apart. And we know for certain that it’s our people who allow us to say, boldly and proudly, that York is behind every good outcome.

Company info
Website

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert