At York, we believe that an experience marked by expertise, consistency and compassion sets us apart. And we celebrate the diverse backgrounds and unique perspectives that allow us to stand apart from our competitors. Thats why we are committed to recruiting, developing and retaining people who represent our values and who believe in our mission.

Job Description

JOB SUMMARY:

The Claims Assistant for P&C assists Claims Adjusters by providing clerical support, data entry, reporting, record keeping, liaison, ordering & involvement in client programs.

ESSENTIAL JOB RESPONSIBILITIES:

• Clerical Duties
• Typing, filing, faxing, photocopying, scanning, UPS, dictation
• phone
  • filling in at Receptionists Desk
• mail
  • incoming & outgoing
  • index & research unidentifiable mail

• Data Entry
  • claim set up
  • adding features
  • renumbering
  • voiding
• correcting data entry
• documentation of files
• litigation log
  • template letters, acknowledgements, financial

• Functions performed
  • ISO reporting
  • police reports requested
  • team player/work over flow
  • interact with different company departments
  • vendor requests
• Reporting/Record keeping
  • HCRA
  • Arbitration Forums
  • Payment Intercept Program
  • Abandon Property
  • evidence Library
  • checks
  • access keys

• Liaison
  • building
  • office Facilitator
  • office equipment
  • licensing
• Ordering
  • office supplies
  • Stationery
  • Luncheons
• Involvement/Client programs -
  • audits
  • special projects

SUPERVISORY RESPONSIBILITIES:

SUPERVISION RECEIVED:

• Reports to the Unit Manager

SUPERVISION EXERCISED:

• This position has no direct reports

QUALIFICATIONS:

EDUCATION:

• BS / BA or Equivalent Work Experience

EXPERIENCE:

• 1 Year

SKILLS/ABILITIES:

• Must be able to prioritize tasks according to strict timelines
• Must be able to work alongside claims adjuster as a partner as clerical support

KNOWLEDGE:

• Computer experience Typing at least 45 - 60 wpm, moderate understanding of Word and e-mail programs
• Moderate customer services skills for phone, email and letter production

ROUTINE DECISIONS AND FORMAL POLICY SETTING:

Decisions routinely made include:

• Reviewing and verifying ongoing needs with appropriate documentation within strict timeframes

Policy setting:

• No formal responsibility. Policies associated with the jobs purpose and essential responsibilities are set by others.