Field Claims Adjuster II/III - Indianapolis, IN (WFH/remote)
- Employer
- Assurant
- Location
- Indianapolis, Indiana
- Salary
- Not Specified
- Closing date
- Apr 13, 2019
View more
- Category
- Claims
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
An Adjusters license may be required for states in which the Field Claims Adjuster performs their job. If needed, Assurant will assist you in obtaining the license within a specified time frame and cover any related expenses.
Job Primary Accountabilities/ Responsibilities:
Investigate, adjust, and settle claims up to a specified amount for multiple product lines.- Meet with insured to inspect losses and explain coverage.
- Communicate with mortgage representatives, property managers, or other third-party administrators to obtain access and inspect vacant properties.
- Collect policy and claim data and information including interviewing persons associated with the case and obtaining recorded statements.
- Document damage/losses and prepare written cost estimates.
- Document claim transactions and prepare and forward internal reports as needed.
- Complete residential or mobile home claim settlement by reaching agreements with insured, claimants, and their representatives up to specified authority.
- Respond to catastrophes and other temporary assignments outside of territory as requested.
- Effectively collaborate with various departments and levels in the organization.
- Maintain industry knowledge and operational skills and attend workshops, seminars, and other training sessions as appropriate.
- Handle other duties and projects as requested based on business needs.
Basic Qualifications Required - Experience, Skills, and Knowledge:
- High school diploma or GED
- Minimum of one year face-to-face customer service experience
- Minimum of one year claims adjusting experience (property claims experience preferred)
Other Requirements:
- Demonstrated proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens
Preferred Experience, Skills, and Knowledge:
- Associate/Bachelors degree
- Knowledge of construction basics
- Strong listening, problem solving, and negotiating skills
- Ability to mediate disagreements and resolve differences of opinion to achieve win-win outcomes
- Excellent verbal and written communications skills
- Proven ability to work independently with minimal supervision to manage schedules and meet deadlines
- Detail oriented with a commitment to excellence
- Poised and professional demeanor
Candidate will need to reside in the Indianapolis, IN area.
Company
At Assurant, we protect, connect and support major consumer purchases ... like homes, cars, appliances, and phones ... in partnership with industry-leading brands.
The brands people trust ... trust Assurant.
We help our clients connect and protect over 300 million consumers around the world.
We have 125 years of experience, 14,000 employees and operate in 21 countries.
Our unwavering purpose
We protect what matters most.
Our uncompromising values
Common sense, common decency, uncommon thinking and uncommon results guide the way we support our customers and work with each other. guide the way we support our customers and work with one another.
COMMON SENSE
We seek simple, straightforward solutions that keep life running smoothly for the clients and consumers we serve.
COMMON DECENCY
We act with integrity. We treat others with respect, courtesy, and kindness. We’re honest, transparent and committed to doing the right thing.
UNCOMMON THINKING
We're never satisfied with the status quo. We seek diverse perspectives and thrive on challenge. We believe there's always a way to build upon our successes.
COMMON RESULTS
We focus on actionable solutions that deliver measurable results. We approach each challenge with a sense of urgency, striving to exceed every expectation.
- Website
- https://jobs.assurant.com/
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert