Account Manager - Personal Insurance
- Employer
- Fred C Church Insurance
- Location
- Lowell, Massachusetts
- Salary
- Based on experience level
- Closing date
- Apr 8, 2019
View more
- Category
- Entry Level, Risk Management, Sales
- Job Type
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
Job Summary:
Fred C. Church is seeking an ambitious, outgoing, self-starter who is detail oriented to join our personal lines team. The candidate will be responsible for handling a variety of customer service tasks for our personal insurance customers.
Essential Job Functions:
Primary Duties and Responsibilities:
- Handle all customer questions with regards to their personal insurance
- Manage all billing and coverage inquires
- Conduct annual account reviews at renewal
- Review book of business for growth opportunities by account rounding, adding policy features and asking for referrals for new business
- Follow all agency guidelines for quality customer service and continuously strive to provide the best possible customer experience
- Collaborate with other members of the personal lines department
- Ensure maximum retention by working to provide the best solutions for the client
- Establish an understanding of all carrier websites
Education and Experience Requirements:
- College Degree Preferred. High School Diploma or GED Required
- Current Personal Lines License Preferred. If not currently licensed, it is required within 3 months of employment.
- Two or more years experience with a personal lines agency or insurance carrier.
Other Skills:
- Strong working knowledge of Word, Excel and Microsoft Outlook preferred.
- Ability to compose clear and concise written correspondence.
- Ability to multi-task throughout the day
- Experience with SinglePoint and the Registry a plus.
Company
More Than a Job
When you have a team of people who are all working toward the same goal, something just clicks. We don’t just think the company culture at Fred C. Church makes it fun to be an employee here—we know it does. From company outings, employee appreciation and volunteer efforts to simply the way we do business both internally and externally, we’ve worked hard to create an environment we’re proud to be in each day. See what we mean for yourself.
Employee Benefits
- Equal Employment Opportunity Employer
- 35-hour scheduled work week
- Overtime pay for hours in excess of 40/week, if eligible
- Annual Performance and Compensation Reviews
- 12 paid holidays annually
- Summer Fridays Memorial Day- Labor Day
- On-site Gym
- Up to 5 weeks paid vacations annually, depending on service time
- Paid Community Service Days
- 10 paid sick/personal days annually
- Paid Bereavement Leave
- Group Medical Insurance
- Group Dental Insurance
- Prescription Drug Plan
- Flexible Spending Account with Debit Card access
- Group Life Insurance
- Short Term Disability
- Long Term Disability
- Long Term Care Plan
- 401(k) Retirement Savings Plan – up to 3% of your compensation contributed by the company
- Employee Stock Ownership Plan – four years fully vested
- Employee Referral Bonus Program – up to $2,000
- Educational Benefits – paid tuition, books, expenses, and bonuses for professional designations
- Career paths for employees
- Dress Code – business casual Fridays: Jeans Day
- Website
- https://www.fredcchurch.com/our-story-insurance-careers/
- Telephone
- 9783227224
- Location
-
41 Wellman St.
Lowell
Massachusetts
01851
US
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