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Corporate Claims Trainer

Employer
FCCI Insurance Group
Location
Lawrenceville, Georgia (US)
Salary
Not Specified
Closing date
Apr 8, 2019

View more

Category
Claims, Education / Training
Job Type
Full Time
Career Level
Not Specified

Job Details

 

 

FCCI Insurance Group is a trusted provider of comprehensive property & casualty coverage in 19 states. We are a successful and growing organization built on the strength of our guiding principles. Our mission, corporate philosophy and core values are all indicators of the manner in which our employees conduct business every day. FCCI has a reputation for excellence in products, services and employees and its a great place to work!

Come join our team as FCCI Insurance Group continues to grow. The Corporate Claims Trainer will initiate and coordinate the Claims training to support the overall efficiency and effectiveness of FCCIs Claims operations. In this visible role you will identify, plan, and administer training sessions that are driven by strategic performance needs of Claims. Key accountabilities include collaborating with Regional & Home Office leadership to conduct the initial needs assessments, then establish training, to include the design, development, delivery, and evaluation of Claims training programs and participant sessions. The selected individual will manage the identification and deployment of training offerings for FCCIs Regional Claims and Operations staff. This individual will be responsible for updating training resources and materials on an ongoing basis. Position is based in Sarasota, Florida with some overnight travel.

Education & Qualifications

  • Bachelors Degree in HR/Learning Management, Business, Insurance Risk Management; or substitute relevant experience;
  • Five years of commercial property and casualty claim experience; Professional certifications a plus.
  • Three years of adult training experience (preferably in a Commercial Insurance setting).
  • Experience in systems implementation, business analysis and project management;
  • Understanding of business practices & workflow common across many businesses.
  • Intermediate knowledge of implementing corporate training programs in a large, complex workplace setting.
  • Intermediate knowledge developing metrics to evaluate and measure the effectiveness of training programs.
  • Advanced knowledge of insurance business and terminology.
  • Intermediate knowledge in at least one of the following areas: Claims or Operations.
  • Intermediate knowledge of Claim systems and business operations.
  • Advanced written and verbal communication and presentation skills.

EOE / Drug-Free Workplace

Company

See what FCCI has to offer you!

Begin a Rewarding Career at FCCI

FCCI strives to hire individuals who are committed to providing customers with the highest level of service. FCCI employees are dedicated, goal-oriented team players. If you share the belief that customers deserve only the best, FCCI can provide outstanding career options, excellent compensation, and one of the most comprehensive benefit packages in any industry. At FCCI, we provide the foundation for your success.

Corporate Philosophy

Customer Service - in two words that's FCCI's corporate philosophy. In today's competitive environment, we at FCCI believe in going a step beyond the expected to ensure our customers are satisfied. FCCI is a proponent of customer service excellence. It's more than just lip service; it's an attitude that is shared by every employee. Many in-house customer service courses are offered to employees company wide and customized, departmental courses are also available. We work together in teams to serve the needs of our customers quickly and efficiently.

Career Development

A Rewarding Career Starts at FCCI At FCCI, the company's success is attributed to its employee-oriented philosophy. FCCI's corporate environment supports values of critical importance to employees: individual growth through recognition of achievements, consistency in management, job stability, and competitive salary and benefits.

In Pursuit of Excellence FCCI employees work hard to reach their full potential both as individual employees and collectively as a company. This is done through state-of-the-art training and development in the classroom, on the job, or through FCCI reference materials, self-study audio and video courses, and a selection of specialized clubs. Whether you are just embarking on your career or are already a seasoned professional, you'll find a job at FCCI both challenging and rewarding.

Benefits

Taking Care of Our Employees The benefit options offered to FCCI employees are very competitive and comprehensive and include:

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Disability Insurance
  • Retirement Plan
  • Education Reimbursement
  • Education Bonus Program
  • Flex Time
  • Business Casual Dress
  • Personal Time
  • Paid Holidays
  • Profit Through Performance
  • Employee Assistance Program
  • And much, much more
Company info
Website

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