Experienced PIP Adjuster
- Employer
- Allstate Insurance Company
- Location
- Farmington Hills, Michigan
- Salary
- Not Specified
- Closing date
- Feb 21, 2019
View more
- Category
- Claims
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Where good people build rewarding careers.
Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Competencies
Customer Focus
Decision Making
Adaptability
Planning and Organizing
Communication
Job Description
Allstate Insurance Company has an exceptional career opportunity for an Inside PIP Adjuster (Medical Specialty Unit) in Farmington Hills, MI!
About the Team
The Claims Department is here to restore peoples lives after the unexpected has happened. We work to deliver compassionate service that is fast, fair and easy. Putting our customers first to resolve their claim and taking the stress out of the situation is our goal.
This is your chance to help make a meaningful difference in peoples lives. Join the thousands of people who work in the claims industry in highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.
About the Position
Under general supervision, this job is responsible for handling the medical portion of auto accident claims for the insured or other injured parties found to be eligible under a personal injury protection and/or medical payment benefits where the policy limits or exposure to the company is limited and occasionally when the policy limits or exposure to the company is moderate. This individual determines coverage and assesses medical claims, evaluates medical bills, and initiates or reviews potential fraud investigations as warranted. At this level, the individual typically negotiates and settles moderately complex claims, such as claims in less regulated and occasionally moderately regulated states (or in some situations more complex claims with guidance as needed).
Specific responsibilities include
Customer Service
Researches and responds to moderately complex customer communications, concerns, conflicts or issues
File Documentation and Reporting
Documents a claim file with notes, evaluations and decision making process
Processes medical bills and recognizes medical management opportunities
Medical Management (1st Party)
Assesses medical/physical condition and prior injuries of claimant, and obtains and analyzes medical bills, wage loss reviews, home service or attendant care, mileage payments, and other related claims to determine reasonableness of charges and relation of injuries to accident, and to ensure compliance with fee schedules, and detect duplicate billing
Conducts first party file processing/fact gathering, including interviewing claimant, witnesses, medical providers, etc.
Evaluates medical records and treatment plan of claimant and determines if continued treatment is reasonable
Investigates, reviews, and accepts or rejects moderately complex coverage and other potential coverage; and investigates coverage denial questions
Determines appropriate benefit and negotiates and settles moderately complex claims, including resolution of moderately complex usual and customary billings
Monitors treatment and benefit payments for excessive, unreasonable, or abusive claims
Handles specialized claims
Other Projects and Responsibilities
May serve as a committee team lead for smaller projects or as a committee team member on medium projects
Reviews subpoenas and non-complex demands (e.g., Florida demands)
May serve as an agent advocate
May prepare and negotiate moderately complex subrogation issues or arbitrations
Job Qualifications
Ideal Qualifications
High School/GED &/or Bachelors degree in related field preferred or equivalent experience
3-5 years prior PIP claims handling experience is strongly preferred
Ability to investigate, evaluate, negotiate and settle moderate and occasionally complex claims
Excellent written and verbal communication skills with a passion for helping others.
Strong organizational and computer skills.
Persistence and the ability to work through and solve problems.
Bilingual candidates are strongly encouraged to apply
Has and maintains all appropriate licenses and registrations for the role per state requirements
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.
Company
- Website
- https://www.allstate.com/
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