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Specialist Customer Support II

Employer
York Risk Services Group
Location
Dublin, Ohio
Salary
Not Specified
Closing date
Mar 19, 2019

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Job Details

At York, we believe that an experience marked by expertise, consistency and compassion sets us apart. And we celebrate the diverse backgrounds and unique perspectives that allow us to stand apart from our competitors. Thats why we are committed to recruiting, developing and retaining people who represent our values and who believe in our mission.

Job Description

Support the Group Support department with daily tasks.
Communicate professionally on the phone with clients to provide quotes and information about company services provided.
Ability to meet quotas on number of outbound calls made- approx. 100 calls per day.
Ability to read and follow scripted materials.
Completing workers compensation forms.
Adhering to and meeting deadline dates.
Providing Customer Service support.
Support staff by copying, faxing, mailing and printing forms.
Obtain missing information from clients as needed.
Maintain diary entries in the telemarketing system.
Internet research and investigation.

Company

For more than 55 years, York has been delivering on our mission of reducing risk and getting people and organizations back to health, work and productivity. We’re committed to recruiting, developing and retaining people who represent our values and who believe in our mission. Our associates come from all walks of life but are single-minded in the pursuit of doing right by those we serve. We want each experience for our clients to be marked by expertise, consistency, and compassion because that’s what sets us apart. And we know for certain that it’s our people who allow us to say, boldly and proudly, that York is behind every good outcome.

Company info
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