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Customer Sales and Service Specialist II - Ashland - part-time

Employer
AAA
Location
Ashland, Ohio
Salary
Not Specified
Closing date
Feb 28, 2019

View more

Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

Customer Sales Associate

AAA East Central currently has an excellent part-time opportunity for someone interested in a customer-facing, sales and service role at the Ashland AAA Office.

If you are upbeat and have enthusiastic interpersonal communications; if you are eager to succeed and not shy about cross-selling; if you would like to earn more than a base pay rate, we'd like to hear from you! This position, although part-time, is an excellent stepping-stone opportunity for someone interested in a long-term career position. For the right person there may be potential for full-time employment in the future. The hourly pay rate is in the range of $10.81 - $11.52, based upon experience, plus opportunities to earn more through incentives.

Responsibilities:

  • Greet members and customers in the office, determine the nature of their individual needs and provide legendary service;
  • Reach weekly goals (and earn incentives!) for multiple AAA products and services such as AAA Visa® Rewards credit card, membership enrollment in automatic renewals, referrals to auto, homeowner and rental insurance agents, AAA Visa® TravelMoney cards.
  • Sell amusement park and special attraction tickets, and travel related merchandise;
  • Assist travelers by preparing TripTiks® travel routings, marked road maps, tour books, and other travel-related materials;
  • Sell hotel and car rental reservations for members, and provide travel destination information;
  • Issue passport photos;
  • Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer

Qualifications

  • 1-3 years of customer-facing sales and service experience;
  • Keen interest to provide exceptional service while also cross-selling and promoting additional products and services;
  • Friendly and professional interpersonal communication skills with an eye for sales opportunities;
  • Motivated and career focused, with interest in development opportunities;
  • Exceptional accuracy and strong attention to detail;
  • Strong PC/Windows and internet skills and familiarity with common office equipment and practices;
  • Familiarity with U.S. geography, good sense of direction, ability to read road maps;
  • Previous money handling / cashiering experience with ability to make correct change;
  • Minimum H.S. diploma or GED; some college preferred

Part-time employees are eligible for benefits including FREE AAAPlus membership, paid time off, 401(k) Retirement Savings Plan with a generous company match, life insurance, optional medical, dental & vision insurance, and more.

The selected candidate must successfully complete Auto Club pre-employment assessments, criminal background check, and drug screenings.

Our collaborative work environment is focused on creating a Legendary Customer Service experience--one which will take us through our second century of fulfilling our members needs whenever and however we can.

AAA is an Equal Opportunity Employer


To apply for this position please CLICK HERE

Company

AAA Jobs

 

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services.

Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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